Job Overview
Employment Type
Full-time
Compensation
Salary
Range $72,000.00 - $75,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
team environment
Job Description
Lakehouse Resort is a distinguished hospitality establishment known for its picturesque location and exceptional service offerings. As a premier destination for weddings, corporate events, and social gatherings, Lakehouse Resort combines stunning natural surroundings with state-of-the-art facilities to deliver memorable experiences. The resort is widely recognized for its commitment to excellence, attention to detail, and customer-focused approach. It offers diverse venues suitable for intimate ceremonies or grand celebrations, supported by a dedicated team of professionals who strive to make each event unique and flawless.
The Event Manager position at Lakehouse Resort is an exciting opportunity for an experienced professional to take on the crucial responsibility of managing event logistics from start to finish. This role emphasizes a "can-do" attitude essential for effectively coordinating all aspects of event planning and execution. A primary focus is on wedding planning, requiring meticulous attention to detail in designing, organizing, and overseeing weddings tailored to clients' visions and preferences. The Event Manager acts as the key liaison between clients, vendors, and the resort’s internal departments, ensuring seamless communication and coordination throughout the event lifecycle.
Key responsibilities include client identification, negotiating contracts, managing event budgets, and scheduling all event activities for staff. The Event Manager offers expert advice on elements such as food and beverage selections, décor, and entertainment to enhance the overall guest experience. By building strong relationships with clients, the manager ensures customer satisfaction and loyalty while helping the resort achieve its business objectives. The role also demands active participation in industry trade shows, sales calls, and networking functions to promote the resort and secure new business.
Effective budget management is vital for the Event Manager to keep event costs within the allocated budget without compromising quality. The manager collaborates closely with banquet and kitchen staff to coordinate event logistics and ensure smooth service delivery. Daily administrative duties include maintaining booking reports, managing sales records, and updating the hotel’s database systems.
In this leadership role, the Event Manager fosters a supportive, team-oriented work environment, guiding staff through development and mentoring initiatives. They work in tandem with the Director of Sales & Marketing and General Manager to align event operations with broader organizational goals. This role is integral in shaping the resort's market presence by maintaining top-of-mind awareness among key accounts and monitoring competitive activities. It also involves influencing revenue strategies and participating in business planning meetings.
The ideal candidate for this role is a dynamic and motivated professional with at least three years of wedding planning or hotel sales experience, proficient in industry-standard systems like Opera or Oracle Cloud. Strong communication skills, computer literacy, and the ability to lead and inspire a team are essential. This position offers an engaging career pathway within a renowned resort brand, providing an opportunity to contribute meaningfully to delivering exceptional events that define the Lakehouse Resort experience.
The Event Manager position at Lakehouse Resort is an exciting opportunity for an experienced professional to take on the crucial responsibility of managing event logistics from start to finish. This role emphasizes a "can-do" attitude essential for effectively coordinating all aspects of event planning and execution. A primary focus is on wedding planning, requiring meticulous attention to detail in designing, organizing, and overseeing weddings tailored to clients' visions and preferences. The Event Manager acts as the key liaison between clients, vendors, and the resort’s internal departments, ensuring seamless communication and coordination throughout the event lifecycle.
Key responsibilities include client identification, negotiating contracts, managing event budgets, and scheduling all event activities for staff. The Event Manager offers expert advice on elements such as food and beverage selections, décor, and entertainment to enhance the overall guest experience. By building strong relationships with clients, the manager ensures customer satisfaction and loyalty while helping the resort achieve its business objectives. The role also demands active participation in industry trade shows, sales calls, and networking functions to promote the resort and secure new business.
Effective budget management is vital for the Event Manager to keep event costs within the allocated budget without compromising quality. The manager collaborates closely with banquet and kitchen staff to coordinate event logistics and ensure smooth service delivery. Daily administrative duties include maintaining booking reports, managing sales records, and updating the hotel’s database systems.
In this leadership role, the Event Manager fosters a supportive, team-oriented work environment, guiding staff through development and mentoring initiatives. They work in tandem with the Director of Sales & Marketing and General Manager to align event operations with broader organizational goals. This role is integral in shaping the resort's market presence by maintaining top-of-mind awareness among key accounts and monitoring competitive activities. It also involves influencing revenue strategies and participating in business planning meetings.
The ideal candidate for this role is a dynamic and motivated professional with at least three years of wedding planning or hotel sales experience, proficient in industry-standard systems like Opera or Oracle Cloud. Strong communication skills, computer literacy, and the ability to lead and inspire a team are essential. This position offers an engaging career pathway within a renowned resort brand, providing an opportunity to contribute meaningfully to delivering exceptional events that define the Lakehouse Resort experience.
Job Requirements
- Three or more years of wedding planning and sales or hotel sales experience
- Experience with Opera, Oracle Cloud, or similar room reservation systems
- Excellent verbal and written communication skills
- Proficiency in Microsoft Word and Excel
- Ability to coach, counsel, and develop employees
- Strong leadership and team-building skills
- Willingness to work in a dynamic, fast-paced environment
Job Qualifications
- Minimum three years of wedding planning and hotel sales experience
- Proficiency with Opera or Oracle Cloud room reservation systems
- Excellent verbal and written communication skills
- Strong computer skills including Microsoft Word and Excel
- Ability to lead, motivate, and develop team members
- Experience in client relationship management
- Knowledge of event budgeting and logistics
- Professional presentation skills
Job Duties
- Focus on wedding planning, detailing, and execution
- Provide exceptional customer service through relationship development with clients
- Advise on food, beverages, décor, and entertainment
- Create schedules of activities for event staff
- Manage communication with vendors and suppliers before, during, and after events
- Monitor event budget to ensure financial adherence
- Coordinate with banquet and kitchen staff
- Prepare client correspondence and internal reports
- Present professionally at industry trade shows, sales calls, and networking events
- Maintain awareness with key account contacts
- Achieve monthly booking goals
- Communicate account information via hotel systems
- Sell the hotel using solution-based approaches
- Monitor competition and market conditions
- Maintain sales records and forecasts
- Participate in revenue and strategy meetings
- Engage in team brainstorming and client events
- Conduct site inspections and client escorts
- Promote the hotel through industry involvement
- Foster positive employee relations
- Collaborate with marketing team on sales initiatives
- Ensure adherence to company policies
- Support development and mentoring of associates
- Perform other duties as assigned by senior management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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