Event Management Director

Marriott International is a globally recognized leader in the hospitality industry, renowned for delivering exceptional guest experiences through its diverse portfolio of hotels and resorts worldwide. The company stands as a symbol of excellence, innovation, and dedicated customer service, catering to both leisure and business travelers. With a rich heritage spanning decades, Marriott is committed to fostering a welcoming and inclusive environment that celebrates diversity and inclusion, ensuring every guest feels valued and respected. Marriott’s steadfast dedication to quality and growth has enabled it to maintain its position as a preferred employer and trusted brand in the hotel sector.

This role involves serving as the strategic business leader for the Event Management department within a Marriott property. The position encompasses oversight of several key areas including Event Planning, Banquets and Catering, Event Service, Event Technology, and potentially Destination Management. As the head of Event Management, the professional will be responsible for the development and execution of robust departmental strategies that align with Marriott’s overarching brand service initiatives and business goals. This leadership position demands a blend of visionary strategy development and hands-on operational management to drive optimal event execution from sales through to operations.

The role is pivotal in ensuring that all events hosted on the property exceed guest expectations while contributing positively to revenue growth and overall financial performance. Responsibilities include seamless coordination and turnover between sales and operations teams, elevating employee engagement, and fostering a culture centered on customer satisfaction. The leader will also focus on building and implementing property-wide strategies that deliver innovative event products and services tailored to meet the needs of Marriott’s target customers and enhance employee workflows.

In addition to strategic oversight, this position requires active engagement with direct reports to troubleshoot challenges, manage budgets, and oversee compliance with food safety and sanitation standards. The leader must ensure meeting spaces and supporting back-of-house areas are meticulously maintained and that resources such as furniture and equipment meet corporate guidelines. A consistent theme in this role is driving profitability and competitive positioning through innovative ideas and strategic partnerships with external vendors. The ability to communicate clear departmental goals, hold teams accountable, inspire risk-taking for incremental revenue, and execute brand and regional business strategies effectively is fundamental to success in this dynamic role.

This position also involves leading human resource functions, ensuring staffing aligns with operational demands, maintaining compliance with employment laws, and promoting effective internal communication across event operations. Marriott International values this role’s impact not only in creating memorable event experiences but also in cultivating a positive workplace culture where associates thrive. Marriott offers an equal opportunity work environment committed to diversity, non-discrimination, and fostering a rich blend of cultures and experiences that contribute to its global success.