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Job Overview
Employment Type
Full-time
Hourly
Compensation
Salary
Range $48,000.00 - $65,000.00
Work Schedule
Standard Hours
Flexible
Benefits
Dental Insurance
Health Insurance
Work from home
401(k)
Disability insurance
Opportunities for advancement
Vision Insurance
Profit sharing
Life insurance
Job Description
Hermes Worldwide is a distinguished leader in luxury transportation services, celebrated for over 15 years of delivering exceptional chauffeur experiences to corporate and private clients across the globe. Renowned for its commitment to professionalism, reliability, and attention to detail, Hermes Worldwide has established itself as a trusted name in the transportation industry. The company prides itself on fostering a culture of excellence and innovation, continuously striving to exceed client expectations and deliver seamless travel experiences. At Hermes Worldwide, employees are valued as essential contributors to the company’s ongoing success and reputation for premium service.
The Event Logistics Services Coordi... Show More
The Event Logistics Services Coordi... Show More
Job Requirements
- Exceptional communication skills
- Proficiency in managing multiple high-priority tasks concurrently
- Demonstrated quick learning ability and self-motivation
- Strong attention to detail and logistical focus
- Ability to work in-office with one day per week remote work
- Willingness to work 40-45+ hours per week including occasional overtime
Job Qualifications
- Advanced computer proficiency
- Proven ability to generate sales by understanding client needs and offering effective solutions
- High accuracy in generating quotes and managing reservations
- Excellent interpersonal skills for communication with operations teams, venue staff, and clients
- Expertise in conflict resolution and proactive client management
- Flexibility in working hours to accommodate business needs
- Exceptional communication skills with a keen ability to listen attentively
Job Duties
- Provide exceptional customer service to assigned accounts, groups, and events
- Ensure meticulous planning, coordination, and flawless execution of transportation for all assigned events
- Provide accurate quotes for events and convert them into reservations in the system
- Maximize revenue through effective sales techniques, securing bookings promptly, and fostering client satisfaction that drives referrals and repeat business
- Communicate effectively with Hermes operations team, venue staff, and clients throughout all stages of each event
- Manage multiple high-priority tasks concurrently while maintaining attention to detail
- Resolve conflicts and proactively manage client expectations with professionalism
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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