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Job Overview
Employment Type
Part-time
Hourly
Compensation
Salary
Range $42,348.80 - $45,427.20
Work Schedule
Weekend Shifts
Night Shifts
Benefits
hourly wage
Training in bloodborne pathogens
CPR training
First aid training
Opportunity for part-time work
Community involvement
collaborative work environment
Job Description
The City of North Liberty proudly operates the Hy-Vee Center & Amphitheater along with Centennial Park, providing premier venues for community events, private celebrations, and public programs. As a government entity, the City focuses on creating enriching experiences through well-coordinated events, emphasizing professionalism, community engagement, and guest satisfaction. The Hy-Vee Center & Amphitheater serve as key cultural and entertainment hubs, offering an array of facilities equipped to accommodate a diverse range of events, from weddings and corporate gatherings to public festivals and performances. Having built a strong reputation for excellent customer service and high standards of facility management, the City... Show More
Job Requirements
- Valid driver’s license and reliable transportation
- Ability to lift up to 50 pounds independently and up to 75 pounds with assistance
- Functionally literate in written and spoken English
- Availability to work evenings, weekends and holidays
- Physically mobile and able to operate event equipment
- Endurance of noise associated with various indoor and outdoor conditions
- Willingness to adhere to dress code or uniform when required
Job Qualifications
- Excellent customer service skills
- Strong communication abilities
- Knowledge of event industry practices preferred
- Ability to work evenings, weekends and holidays
- Leadership experience preferred
- Basic audio/visual equipment operation skills
- Ability to manage multiple tasks simultaneously
- Problem-solving attitude
- Team collaboration skills
- Professional demeanor
Job Duties
- Direct or assist with directing other event staff and volunteers before, during and after public and private events to successfully execute agreements and events
- Represent the City of North Liberty and Hy-Vee Center & Amphitheater in a professional and exemplary manner under all circumstances
- Provide tours of the facility to prospective business and individual renters
- Approach customer and guest concerns professionally, alerting supervisors and emergency contacts when appropriate
- Perform opening and closing procedures during shift
- Lead or assist with the setup and breakdown of events, including the set and strike of tables, chairs, and other event equipment
- Assist with providing facility accommodations to guests, such as wheelchair assistance and assisted listening devices
- Understand the audio/visual capabilities of the facility, including projectors, speakers, lighting and a photo booth, to be able to demonstrate to renters and help troubleshoot as appropriate
- Help coordinate the arrivals of event production vendors, caterers and cleaning companies and receive deliveries of event materials
- Maintain cleanliness of the facility and care of furnishings and equipment, including cleaning up after events, ensuring restrooms are stocked and reporting necessary repairs or damage
- Ensure the safety and security of the facility, including monitoring access and reporting any issues to supervisor, public safety personnel or hired event security, as appropriate
- Assume the role of usher, ticket taker, concessions worker or other tasks as assigned, or when the need presents itself for the successful execution of events
- Enforce rental facility policies and procedures
- Follow procedures for cash and credit card transactions for concession sales and rentals
- Maintain records of issues and questions that arise during events
- Contribute to a positive working environment through cooperation and collaboration with community relations, library, parks, recreation, fire, police and all other City departments
- Other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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