Job Overview
Compensation
Hourly
Range $15.16 - $17.70
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
employee discount
Job Description
The Michaels Companies Inc. is a renowned leader in the arts and crafts retail industry, operating over 1,300 stores across 49 states and Canada, as well as through its online platforms Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the premier destination for creativity enthusiasts and hobbyists looking to celebrate and express their artistic talents. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise. Michaels is committed to fostering creativity in communities, delighting customers with an extensive range of quality crafting products and services, and supporting their talented team members with robust benefits and an inclusive work environment.
The role of Event Coordinator at Michaels is a dynamic and engaging position based in the DEN-ARAPAHOE, CO store. This role is perfect for someone who thrives in a fast-paced retail environment and is passionate about creating memorable and enjoyable events, especially for children. The Event Coordinator will be responsible for planning, coordinating, and facilitating various events, including children’s birthday parties and craft classes. The aim is to provide a stress-free, fun, and engaging experience for guests of all ages, enhancing customer satisfaction and reinforcing Michaels' reputation as a community creative hub.
Beyond event coordination, the role involves delivering exceptional customer service by assisting customers in finding products, educating them on the benefits of Michaels' rewards programs, and ensuring a fast and friendly checkout experience. The coordinator will also undertake essential operational tasks such as truck unloading, merchandise stocking, and maintaining store cleanliness and recovery standards. These duties ensure the store operates smoothly and meets company standards while delivering on its brand promises.
The position offers a base pay range from $15.16 to $17.70 per hour and supports both full-time and part-time team members with comprehensive benefits including health insurance (medical, dental, vision), paid time off, tuition assistance, and generous employee discounts. Michaels promotes a respectful and inclusive workplace culture that values positivity, professionalism, and teamwork. As part of this role, the Event Coordinator will have the opportunity to interact with diverse customers, develop creative problem-solving skills, and contribute to a joyful crafting community, making it an enriching and rewarding career choice for individuals passionate about customer engagement and event management in a retail setting.
The role of Event Coordinator at Michaels is a dynamic and engaging position based in the DEN-ARAPAHOE, CO store. This role is perfect for someone who thrives in a fast-paced retail environment and is passionate about creating memorable and enjoyable events, especially for children. The Event Coordinator will be responsible for planning, coordinating, and facilitating various events, including children’s birthday parties and craft classes. The aim is to provide a stress-free, fun, and engaging experience for guests of all ages, enhancing customer satisfaction and reinforcing Michaels' reputation as a community creative hub.
Beyond event coordination, the role involves delivering exceptional customer service by assisting customers in finding products, educating them on the benefits of Michaels' rewards programs, and ensuring a fast and friendly checkout experience. The coordinator will also undertake essential operational tasks such as truck unloading, merchandise stocking, and maintaining store cleanliness and recovery standards. These duties ensure the store operates smoothly and meets company standards while delivering on its brand promises.
The position offers a base pay range from $15.16 to $17.70 per hour and supports both full-time and part-time team members with comprehensive benefits including health insurance (medical, dental, vision), paid time off, tuition assistance, and generous employee discounts. Michaels promotes a respectful and inclusive workplace culture that values positivity, professionalism, and teamwork. As part of this role, the Event Coordinator will have the opportunity to interact with diverse customers, develop creative problem-solving skills, and contribute to a joyful crafting community, making it an enriching and rewarding career choice for individuals passionate about customer engagement and event management in a retail setting.
Job Requirements
- High school diploma or equivalent
- previous experience in event coordination or retail environment
- experience working with children
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves
- good written and verbal communication skills
- ability to multitask and manage multiple events simultaneously
- proficiency in basic computer and administrative tasks
- ability to work nights, weekends, and early mornings as required
- compliance with federal, state, and local job-related legal requirements
Job Qualifications
- Retail and customer service experience required
- experience working with children and children’s events
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication as well as listening skills
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with others
- ability to engage clients of all ages
Job Duties
- Plan and coordinate multiple events including children's birthday parties and craft classes
- engage with clients of all ages to create fun and creative environments
- demonstrate and instruct participants in completing craft projects and activities like face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and store teams
- complete administrative tasks including answering emails, phone calls, and paperwork
- adjust event plans based on client feedback and needs
- create backup or emergency plans for events
- ensure client satisfaction for all scheduled events
- uphold store cleanliness and safety standards before and after events
- help customers shop, locate products, and provide solutions
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards and complete enrollments
- educate customers on Voice of Customer (VOC) survey
- assist with Omni channel processes including Buy Online Pickup In Store (BOPIS) and Ship From Store (SFS)
- participate in truck unloading, stocking and planogram (POGs) processes
- complete merchandise recovery and maintenance
- perform Store in Stock Optimization (SISO) and AD set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures (SOPs) and company policies
- interact respectfully and positively with customers and team members
- cross-train in custom framing selling and production
- participate in daily store cleanliness activities including sweeping, vacuuming, dusting, and restroom maintenance
- perform other duties as assigned
Job Criteria
Experience
No experience required
Job Location
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