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Event Experience Manager - The Ben Hotel, Autograph Collection
Job Overview
Employment Type
Full-time
Compensation
Salary
Exact $70,000.00
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
Sage bonus plan
Medical insurance
Dental Insurance
Vision Insurance
401K Program
life and AD and D insurance
Job Description
The Ben, Autograph Collection, is a distinguished luxury hotel located in West Palm Beach, Florida, and is part of Marriott International's renowned Autograph Collection. This hotel is owned and operated by an independent franchisee, Concord Hospitality Enterprises Company, which means the franchisee manages all aspects of employment independently from Marriott International, Inc., including hiring, firing, compensation, benefits, and staffing policies. The Ben overlooks the Intracoastal Waterway and marina, offering an environment where luxury, style, and service blend seamlessly to create memorable guest experiences. Inspired by the legendary Ben Trovato Estate, the hotel celebrates creativity, sophistication, and individuality, embodying a unique... Show More
Job Requirements
- More than two years of post high school education
- One to two years of employment in a related position
- Thorough knowledge of catering food and beverage practices and procedures menu development and pricing
- Knowledge of hotel policies and procedures with the ability to determine course of action based on guidelines
- Strong communication skills including the ability to negotiate convince sell and influence professionals and guests
- Ability to drive to outside sales calls
Job Qualifications
- More than two years of post high school education
- One to two years of employment in a related position
- Thorough knowledge of catering food and beverage practices and procedures menu development and pricing
- Knowledge of hotel policies and procedures with the ability to determine course of action based on guidelines
- Strong communication skills including the ability to negotiate convince sell and influence professionals and guests
- Excellent comprehension and literacy to develop marketing plans create menus and programs
- Ability to drive to outside sales calls
Job Duties
- Solicit negotiate and book new and repeat business through efforts including outside sales calls telemarketing mailings networking while maximizing banquet space to meet or exceed revenue goals
- Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals
- Plan upsell and detail the meeting or function with the client including space requirements times equipment menus themes and decorations
- Complete the contracts prepare the appropriate paperwork including banquet event orders coordinate with the appropriate areas in the hotel and resolve any issues complaints and problems to ensure a quality product delivery and customer satisfaction
- Prepare status and period end reports
- Maintain up-to-date knowledge of corporate and hotel procedures products and competition including their strengths and weaknesses to continually improve sales strategies and achieve goals
- Provide professional and positive communication to both guests and fellow associates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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