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Event Experience Manager - The Ben Hotel, Autograph Collection
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $60,000.00 - $95,300.00
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
bonus plan
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Life insurance
short-term disability
Tuition Reimbursement
Employee assistance program
Employee Referral Bonus Program
wellness programs
Discounts on hotels and restaurants
Job Description
The Ben, Autograph Collection, located in West Palm Beach, Florida, is a distinguished luxury hotel operated by Concord Hospitality Enterprises Company, an independent franchisee separate from Marriott International. As part of Marriott's Autograph Collection, The Ben epitomizes a unique blend of modern luxury, sophistication, and individuality. The hotel is inspired by the legendary Byrd "Birdie" Dewey and her famed Ben Trovato Estate, creating an atmosphere that is "Exactly Like Nothing Else." Situated along the Intracoastal Waterway, The Ben offers stunning waterfront views, an array of premium amenities including a rooftop heated saltwater pool, versatile event spaces, and signature dining experiences... Show More
Job Requirements
- Ability to investigate and analyze information using readily available data
- Ability to negotiate, convince, sell and influence professionals and guests
- Excellent hearing, vision, and speech communication skills
- Must be able to lift, push, pull, and carry up to 50 pounds occasionally
- Ability to stand for extended periods and perform event setup tasks such as bending and kneeling
- Ability to climb up to 55 steps and drive for sales calls
- Ability to work both indoors and outdoors for up to 10-hour shifts
Job Qualifications
- More than two years of post-high school education
- One to two years of related experience in event planning or catering within a hospitality environment
- Thorough knowledge of catering, food and beverage practices, menu development and pricing
- Strong communication and negotiation skills
- Ability to develop marketing plans and create menus and programs
- Proficient in analyzing data and making logical recommendations
- Ability to drive for outside sales calls
- Excellent comprehension and literacy
Job Duties
- Solicit, negotiate and book new and repeat business through outside sales calls, telemarketing, mailings, networking, etc.
- Maximize banquet space utilization to meet or exceed catering revenue goals
- Plan, upsell and detail the meeting/function with clients including space requirements, times, equipment, menus, themes, and decorations
- Complete contracts and prepare banquet event orders and coordinate with hotel departments to ensure quality delivery and customer satisfaction
- Prepare status and period-end reports and maintain up-to-date knowledge of corporate and hotel procedures, products, and competition
- Provide professional and positive communication with guests and associates
- Recommend program and procedural changes to improve sales and operations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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