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Event Experience Manager - The Ben Hotel, Autograph Collection
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $70,000.00 - $1.00
Work Schedule
Standard Hours
Benefits
Unlimited paid time off
bonus plan
Medical insurance
Dental Insurance
Vision Insurance
401(k) Plan
Tuition Reimbursement
Employee assistance program
Wellness credit
paid life insurance
short-term disability
Referral Bonus Program
Pet insurance
accidental insurance
critical illness insurance
Hospital Indemnity insurance
Calm Health application subscription
Job Description
The Ben Autograph Collection is a luxurious and distinctive hotel located in the vibrant city of West Palm Beach, Florida. Operated by an independent franchisee under Concord Hospitality Enterprises Company, this hotel is part of Marriott International's prestigious Autograph Collection, offering guests a unique blend of sophistication, creativity, and modern luxury. Situated overlooking the Intracoastal Waterway, the hotel provides a captivating waterfront experience complemented by an array of high-end amenities including a rooftop heated saltwater pool, signature dining at Proper Grit whisky and supper club-inspired restaurant, and a rooftop Mediterranean tapas lounge, Spruzzo. The Ben stands out for its intentional... Show More
Job Requirements
- More than two years of post-high school education
- One to two years of employment in a related position
- Thorough knowledge of catering, food and beverage, menu development and pricing
- Knowledge of hotel's policies and procedures
- Ability to analyze data and make recommendations
- Strong communication skills
- Ability to drive to outside sales calls
- Excellent comprehension and literacy
- Ability to lift up to 50 pounds occasionally
- Ability to stand for long periods
- Ability to work inside and outside environments
- Willingness to perform physical tasks such as bending and climbing
Job Qualifications
- More than two years of post-high school education
- One to two years of employment in a related position
- Thorough knowledge of the practices and procedures of catering, food and beverage, menu development and pricing
- Knowledge of the hotel's policies and procedures
- Ability to investigate and analyze data to make logical conclusions and recommendations
- Strong communication skills to negotiate, convince, sell and influence professionals and guests
- Excellent comprehension and literacy skills to develop marketing plans and create menus and programs
Job Duties
- Solicit, negotiate and book new and repeat business through efforts such as outside sales calls, telemarketing, mailings, networking, etc.
- Execute a territorial marketing strategy to capture the maximum amount of revenue and meet and ideally exceed sales goals
- Plan, upsell and detail the meeting/function with the client including space requirements, times, equipment, menus, themes/decorations, etc.
- Complete the contracts, prepare the appropriate paperwork including banquet event orders, coordinate with the appropriate areas in the hotel and resolve any issues, complaints and problems to ensure a quality product delivery and customer satisfaction
- Prepare status and period end reports
- Maintain up-to-date knowledge of corporate and hotel procedures, products and competition to continually improve sales strategies and achieve goals
- Communicate professionally and positively with guests and fellow associates
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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