Event Day Site Coordinator, Progressive Field

Delaware North Sportservice is a prominent hospitality and food service company that has been managing concessions and premium dining services at Progressive Field in Cleveland, Ohio, since 1994. Progressive Field is a 35,041-seat stadium and the proud home of Major League Baseball's Cleveland Guardians. Delaware North is a family-owned business with over 100 years of history, operating on a global scale with diverse operations in iconic sports arenas, national parks, casinos, hotels, gaming, retail, and more. This diversity provides a unique opportunity for career growth and development in various facets of the hospitality industry. The company is well-known for its commitment to providing excellent service experiences while investing in its team members' personal and professional wellbeing. They offer a comprehensive benefits package designed to support comfort, safety, and security, allowing employees to deliver exceptional guest experiences.

The role of a Site Coordinator at Delaware North Sportservice during the seasonal period at Progressive Field provides an exciting opportunity for individuals who enjoy dynamic work environments surrounded by the thrill of game day action. As a Site Coordinator, you will have the crucial responsibility of managing administrative and onboarding tasks crucial to the smooth operation of concession stands at the ballpark. This position involves reviewing and verifying concession stand worksheets, including signatures, item totals, and amounts, as well as collecting various reports and reconciliation sheets to ensure accuracy and accountability. The Site Coordinator also assists with the distribution of folders and worksheets for upcoming game days, requiring strong organizational and communication skills. This role pays an hourly wage of $15.00 to $16.00 and offers flexible work schedules encompassing days, evenings, holidays, weekends, events, and overtime as needed, accommodating those looking for a flexible yet engaging work experience.

The ideal candidate is someone who has some experience either in training administration or a similar role, is proficient with Microsoft Office Suite, and ideally has working knowledge of platforms like iCIMS and Workday, though a high school diploma or GED is not mandatory. The position promotes teamwork and personal development, with Delaware North providing training and development opportunities alongside employee discounts and a supportive working environment. Eligible team members can access additional benefits such as health, dental, and vision insurance, 401(k) with company match, paid vacation days, paid holidays, paid parental bonding leave, an employee assistance program, and tuition or professional certification reimbursement. This role presents an excellent chance to become part of a global legacy and a passionate team dedicated to creating memorable experiences within one of America’s iconic sports venues.