Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is North America’s leading arts and crafts retailer, recognized nationwide as the premier creative destination for craft enthusiasts, artists, and hobbyists. With over 1,300 stores across 49 states in the U.S. and Canada, as well as a robust online platform at Michaels.com and Michaels.ca, Michaels provides a wide range of crafting supplies, home decor, art materials, and custom framing services. Founded in 1973 and headquartered in Irving, Texas, Michaels is also home to Artistree, a custom framing manufacturer, and MakerPlace by Michaels, an exclusive marketplace for handmade goods. The company’s core mission is to fuel the joy of creativity,... Show More
Job Requirements
- Ability to remain standing for long periods
- Capability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and use ladders or similar equipment safely
- Availability to work nights, weekends, and early mornings
- Ability to perform essential physical functions or request reasonable accommodations
- Must satisfy federal, state, and local legal requirements
- Commitment to safety and cleanliness standards
- Ability to adhere to company policies and procedures
Job Qualifications
- High school diploma or equivalent
- Retail or customer service experience required
- Experience working with children and children’s events
- Excellent communication skills including written, verbal, and nonverbal communication
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Energetic and enthusiastic personality
- Ability to handle job stress effectively
- Positive attitude and ability to work well with diverse groups
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and activities like face painting
- Facilitate and implement party add-ons such as goody bags and balloons to company standards
- Communicate events effectively with clients and store team members
- Complete administrative tasks including answering emails, phone calls, and paperwork
- Adjust event plans based on client feedback and needs
- Create backup or emergency plans as needed
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Set up, break down, and clean before and after events
- Help customers shop, locate products, and provide solutions
- Provide a fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers about the Voice of Customer survey
- Assist with Omni channel processes like Buy Online Pickup in Store and Ship From Store
- Participate in truck unloading, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Perform Store in Stock Optimization and AD set duties
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact respectfully and positively with customers and team members
- Cross-train in Custom Framing selling and production
- Maintain daily store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep
Job Location
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