Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
inclusive work environment
Job Description
Michaels is a renowned North American retail company specializing in crafts and creative products. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, making it the leading destination for arts and crafts enthusiasts. The company also owns Artistree, known for custom and specialty framing, as well as MakerPlace by Michaels, an online marketplace dedicated to handmade goods. With a commitment to fueling the joy of creativity, Michaels provides a vast range of products and services aimed at nurturing artistic expression and creative activities. The company prides itself on offering a welcoming... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or related field
- Strong interpersonal and communication skills
- Ability to stand for long periods and perform physical tasks such as lifting and carrying
- Ability to work flexible hours including nights, weekends, and early mornings
- Must be able to work in a retail environment
- Ability to follow safety and cleanliness standards
- Must be able to engage effectively with guests of all ages
- Ability to handle job stress and maintain a positive attitude
- Must be able to perform administrative tasks including emails and phone calls
Job Qualifications
- Experience planning and coordinating events
- Strong customer service and communication skills
- Ability to engage with clients of diverse ages
- Experience working with children’s events
- Organizational and creative problem-solving skills
- Retail or customer service experience
- Ability to handle job stress effectively
- Energetic and enthusiastic personality
- Proficient in verbal, written, and nonverbal communication
- Familiarity with store operations and merchandising
Job Duties
- Plan and coordinate multiple events at once including children’s birthday parties and other craft classes or events
- Engage with clients of all ages by creating an environment of fun and creativity
- Demonstrate and instruct party participants in craft projects and perform activities such as face painting
- Facilitate party add-ons like goody bags and balloons to company standards
- Communicate events with clients and store team members
- Complete administrative tasks including answering emails and making phone calls
- Adjust plans based on client feedback and create backup or emergency plans
- Ensure client satisfaction for scheduled events
- Uphold company cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout service
- Promote Rewards program and Credit Card enrollments
- Educate customers on Voice of Customer survey
- Assist with Omni channel processes such as BOPIS and Ship From Store
- Participate in truck unloading, stocking, and merchandise recovery
- Support shrink and safety programs
- Adhere to SOPs and company policies
- Interact positively with team members and customers
- Cross trained in Custom Framing selling and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Location
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