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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Dental Insurance
Health Insurance
Disability insurance
Paid Time Off
Paid jury duty
Referral program
401(k)
Vision Insurance
Bereavement leave
Life insurance
Job Description
The Setai, Miami Beach, is a luxury beachfront hotel renowned for its sophisticated design and exceptional service standards. Located in the heart of Miami Beach, The Setai offers guests an exquisite blend of Asian-inspired aesthetics and modern comforts, promising a relaxing and memorable stay. As a Forbes-rated property, The Setai prides itself on maintaining impeccable standards across all guest experiences, encompassing dining, wellness, and accommodation. This prestigious establishment caters to discerning international travelers and locals alike, providing an environment that emphasizes exclusivity, personalized service, and operational excellence.
The role of Event Coordinator at The Setai is an exceptional oppo... Show More
The role of Event Coordinator at The Setai is an exceptional oppo... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event coordination or luxury hospitality
- Knowledge of service standards in high-end environments
- Excellent communication skills
- Strong organizational abilities
- Ability to multitask and work under pressure
- Flexible availability including evenings, weekends, and holidays
Job Qualifications
- Previous experience in luxury hospitality, events, or high-end restaurant operations
- Strong understanding of service standards within a Forbes-rated environment preferred
- Exceptional attention to detail and organizational skills
- Polished communication and professional presence
- Ability to multitask and perform under pressure while maintaining composure
- Flexible schedule, including evenings, weekends, and holidays
Job Duties
- Coordinate private dining, group reservations, VIP experiences, and special activations across all outlets
- Serve as the primary point of contact for confirmed events, ensuring clear and consistent communication with clients and internal teams
- Prepare and distribute detailed event summaries (BEO-style) to ensure full alignment across departments
- Partner closely with Food and Beverage leadership to execute events in accordance with service standards and operational flow
- Oversee events in real time, maintaining a strong floor presence and anticipating guest needs
- Ensure all setups, timing, and presentation meet The Setai's standards, including table settings, ambiance, and service sequence
- Work closely with captains and managers to ensure pre-shift communication, grooming standards, and service readiness are upheld
- Support OpenTable management by ensuring all group reservations and special requests are properly noted and executed per service (breakfast, lunch, dinner, brunch)
- Maintain accountability for accuracy of details, including menus, timing, guest preferences, and billing
- Manage last-minute changes with professionalism, discretion, and a solutions-oriented approach
- Identify opportunities to enhance revenue through curated experiences and personalized service
- Ensure all post-event follow-up and internal documentation is completed accurately
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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