Event Coordinator _ Raising Cane's River Center

Baton Rouge, LA, USA|Onsite

Job Overview

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Training and Development

flexible schedule

Job Description

The Raising Cane's River Center, operated by LEGENDS GLOBAL, is a premier event facility located in Baton Rouge, Louisiana. Known for hosting a wide range of events from concerts and conventions to corporate meetings and social gatherings, the center is dedicated to delivering excellence in event management and customer experience. LEGENDS GLOBAL is an industry leader in venue management, providing operational expertise and top-tier services to ensure smooth and successful events for all clients. This facility combines state-of-the-art amenities with a skilled and proactive team to maintain its reputation as a prime destination for events in the region.

The open position with Raising Cane's River Center / LEGENDS GLOBAL is a critical role focused on coordinating client needs with building staff to ensure the proper setup and seamless operation of events. This role requires a hands-on professional who can manage multiple aspects of event execution, including overseeing security, ticketing, staffing, and vendor coordination. The Event Services Coordinator acts as the main point of contact for clients during events and ensures that all logistical and operational details are meticulously addressed. This position is suited for someone with experience in event coordination or meeting planning, who thrives in a fast-paced environment and enjoys collaborating with diverse teams.

In this role, the Event Services Coordinator is responsible for initiating and distributing all necessary paperwork, confirming client requirements, scheduling and supervising part-time staff, and managing the deployment of outside contractors and vendors. The role demands strong organizational and communication skills and the ability to anticipate and solve problems proactively. Additionally, the coordinator will assist with training initiatives to enhance customer service skills among event staff and maintain detailed records related to event services. Physical stamina is required, as the job involves standing, walking, and lifting during events. The position requires working flexible hours, which may include nights, weekends, and holidays, to align with the event schedules.

Candidates should possess a bachelor's degree and preferably two to three years of relevant experience. Proficiency in various office and scheduling systems such as MS Windows, MS Excel, MS Outlook, MS Word, Celayix Scheduling System, and ADP eTime software is essential. An emphasis is placed on excellent customer service skills, independent decision-making, and effective communication. LEGENDS GLOBAL fosters an inclusive workplace and encourages applications from women, minorities, individuals with disabilities, and protected veterans, affirming its commitment to equal opportunity employment. The role offers a dynamic environment for professional growth within the leading venue management company and a chance to contribute significantly to the success of high-profile events in Baton Rouge.

Job Requirements

Bachelor's degree from an accredited college or university
Two to three years related experience and/or training through event coordination or meeting planning
Customer/Guest service experience is required
Ability to work independently exercising judgment and initiative with minimal supervision
Ability to maintain effective working relationships with employees and others
Ability to work effectively under pressure and/or stringent schedule
Ability to organize and prioritize work to meet deadlines
Ability to follow oral and written instructions and communicate effectively
Ability to operate standard office equipment and personal computer using MS Windows, MS Excel, MS Outlook, MS Word, Celayix Scheduling System and E-Time Software
Ability to stand/walk for the duration of shift and carry and lift according to industry standards
Willingness to work flexible hours including nights, weekends and holidays
Physical ability to feel and reach with hands and arms, walk, stoop, lift up to 50 lbs. and stand for extended periods

Job Qualifications

Bachelor's degree from an accredited college or university
Two to three years related experience and/or training through event coordination or meeting planning
Customer/Guest service experience
Ability to work independently exercising judgment and initiative with minimal supervision
Ability to maintain effective working relationships with employees and others
Ability to work effectively under pressure in a fast-paced environment
Strong organizational and prioritization skills
Effective oral and written communication skills
Proficient in MS Windows, MS Excel, MS Outlook, MS Word, Celayix Scheduling System and ADP E-Time software
Ability to train employees in these systems

Job Duties

Ascertain client requirements for physical setup, security, ticketing, etc. to ensure the event runs as requested
Initiate and distribute required paperwork to communicate client requirements to appropriate facility departments
Oversee event operations, outside contractors, third-party vendors, concessionaires, etc. during events to ensure that requirements are fully addressed and executed
Ensure facility rules, regulations, HR policies and procedures are enforced
Interview, hire, supervise and schedule all part-time staff for the Event Services Department as necessary
Check-in part time staff for events ensuring timeliness, proper dress, posting positions for the event and conducting pre-event meetings
Perform upkeep of the evaluation system for the part-time Event Services staff