Event Coordinator _ Raising Cane's River Center

The Raising Cane's River Center & LEGENDS GLOBAL is a premier convention and event center located in Baton Rouge, Louisiana. This venue is renowned for hosting a wide range of events including conventions, trade shows, concerts, and community events. As part of the larger Legends Global family, a well-established event management company, the River Center is committed to delivering exceptional event experiences with top-tier customer service and operational excellence. This facility draws various clients who require customized event setups that encompass physical arrangements, security, ticketing, and more, ensuring each event runs seamlessly from start to finish.

The Event Services Coordinator role at Raising Cane's River Center & LEGENDS GLOBAL is pivotal in maintaining the high standards for which the venue is known. This position is responsible for coordinating client needs with building staff to guarantee proper setup, smooth operation, and overall success of events. It requires a proactive individual who can handle a broad spectrum of event logistics including overseeing outside contractors, third-party vendors, concessionaires, and managing part-time staff. The coordinator acts as a liaison between clients and various facility departments to ensure every detail is communicated and executed flawlessly.

This role demands strong organizational skills and the ability to manage multiple priorities simultaneously in a fast-paced environment. A significant part of the job includes interviewing, hiring, supervising, and scheduling part-time staff and ensuring that all event services are delivered according to established facility rules, regulations, and policies. The coordinator also assists in developing and implementing customer service training and maintains departmental records with precision. Moreover, managing service orders for utilities like electrical, phone, and internet services for clients and exhibitors is a critical function.

Physical demands such as standing and walking for extended periods, as well as lifting up to 50 pounds, are part of the job requirements, alongside the flexibility to work nights, weekends, and holidays. The position also involves using software systems including MS Windows, MS Excel, MS Outlook, MS Word, Celayix Scheduling System, and ADP eTime for payroll processing. Success in this role is marked by an ability to anticipate problems, develop solutions, and maintain a safe, secure, and sanitary workplace.

Employment at Raising Cane's River Center & LEGENDS GLOBAL offers the opportunity to be part of a dynamic and diverse team dedicated to excellence in event management. As an Equal Opportunity and Affirmative Action employer, they encourage applications from women, minorities, individuals with disabilities, and protected veterans. This role is ideal for someone with a bachelor's degree, strong customer service experience, effective communication skills, and a commitment to maintaining a positive work environment. The Event Services Coordinator plays a critical role in ensuring that every event hosted is a memorable and successful experience for both clients and attendees.