Event Coordinator PT

H&B Events is a dynamic event management company specializing in creating memorable experiences within unique spaces, including their renowned museum and factory areas. Known for its commitment to excellence and immersive events, H&B Events offers a variety of event spaces designed to cater to an array of client needs. Their venues are equipped with state-of-the-art facilities and event technology, ensuring a seamless and high-quality event experience. With a focus on client satisfaction and operational efficiency, H&B Events blends innovative event planning with excellent customer service, creating an environment where both clients and guests feel valued and engaged.

The Event Operations Coordinator role at H&B Events is a critical position dedicated to ensuring that every event runs flawlessly and guests receive the highest quality of service. This role demands a highly organized, proactive individual who can oversee the complete lifecycle of event operations—from setup and execution to teardown and maintenance. The coordinator acts as both a frontline representative, greeting guests and guiding site visits, and a behind-the-scenes operator managing logistical details and coordinating with multiple teams. They are responsible for ensuring that all client requirements are met as outlined in the contracts, coordinating with brand ambassadors and technical teams, and maintaining the upkeep of event equipment and spaces.

This role also involves giving tours of event spaces and the factory to guests, enhancing their overall event experience by sharing insights about the venue and its offerings. Technical aptitude is important, as the coordinator must address audio/visual issues promptly, including troubleshooting and liaising with A/V service providers to ensure smooth technical operations throughout events. Monthly inventory checks and reporting maintenance needs to the Events Manager are crucial for maintaining the quality and readiness of event spaces. Additionally, administrative support, floor plan preparation for client approval, and assisting with staff training are key functions that help maintain the high standards set by H&B Events.

Candidates for this role should possess excellent customer service skills, be confident communicators, and have a drive for sales, as well as a passion for baseball, which aligns with the core culture of H&B Events. A bachelor's degree or equivalent experience is preferred, alongside familiarity with point-of-sale systems like Outbound and Counterpoint. Flexibility to work nights and weekends is essential due to the event-driven nature of the position. This full-time role offers an opportunity to be a vital part of a creative and passionate team dedicated to delivering extraordinary event experiences within a unique and engaging environment.