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Job Overview
Employment Type
Part-time
Compensation
Hourly
Exact $15.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
flexible schedule
Competitive hourly pay
Opportunity to gain event coordination experience
Dynamic and engaging work environment
team-oriented culture
Chance to contribute to educational and community programs
Hands-on experience with audiovisual technology
Job Description
Discovery World is a renowned science and technology center located in Milwaukee, Wisconsin, dedicated to promoting education through interactive exhibits, hands-on learning, and engaging events. As a nonprofit organization, it strives to inspire curiosity, foster creativity, and provide a welcoming environment for visitors of all ages. Discovery World hosts a variety of events, from corporate gatherings and community activities to educational programs and special celebrations, making it a vibrant hub for learning and networking. The facility integrates modern technology and exhibits designed to spark interest in science, technology, engineering, and mathematics (STEM) fields, emphasizing both fun and education.
The Even... Show More
The Even... Show More
Job Requirements
- High school diploma
- Some college coursework preferred
- Minimum 2-3 years previous customer service experience in a hospitality or event setting preferred
- Basic knowledge of audiovisual equipment
- Basic computer skills including Microsoft Suite
- Excellent attention to detail
- Ability to work flexible hours including weekends and evenings
- Positive attitude and teamwork skills
- Ability to multitask under pressure
- Professional appearance
- Willingness to learn and adapt
- Commitment to guest experience
Job Qualifications
- High school diploma
- Some college coursework preferred
- Minimum 2-3 years previous customer service experience in a hospitality or event setting preferred
- Basic knowledge of audiovisual equipment and willingness to learn new skills
- Basic computer skills such as Microsoft Suite and spreadsheet maintenance
- Excellent attention to detail and organization skills
- Ability to work flexible hours including weekday and weekend daytime and evening hours
- Positive, team-oriented attitude and commitment to exceptional service
- Ability to handle high-pressure situations and multitask effectively
- Professional appearance and demeanor
- Willingness to learn and adaptability
- Commitment to providing a high-quality guest experience
Job Duties
- Maintain highest level of customer service while greeting and orientating event and museum guests
- Ensure Discovery World's standards for service and cleanliness are upheld during all events
- Maintain good communication with Discovery World staff, Bartolotta's catering staff, security guards, parking staff, and custodial staff to make sure all event details are executed as expected
- Coordinate and participate in event setup, teardown, and basic cleaning
- Perform routine inspections of event setup and equipment, making adjustments as needed to meet client and venue standards
- Complete any audio/visual needs as assigned for each scheduled event including laptop/projector setup and operation, mic/audio setup, adjusting lights, shades
- Complete event checklists pre and post event as assigned
- Communicate any issues with management promptly
- Remain on-site through the conclusion of events until all guests have exited the premises, and coordinate with all remaining on-site parties before departing
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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