Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $28.75
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
Group Life Insurance
short-term disability insurance
long-term disability insurance
Paid vacation
Paid sick time
Paid holidays
Retirement Plan
deferred compensation plan
Supplemental Insurance

Job Description

The Reno Sparks Convention and Visitors Authority (RSCVA) stands as Northern Nevada's premier destination marketing organization dedicated to promoting the incredible beauty, vibrancy, and adventure offerings of the Reno, Sparks, and Tahoe region. As a pivotal organization within the travel and tourism industry, RSCVA plays a crucial role in creating memorable visitor experiences that stimulate tourism and foster economic growth. Their mission is to elevate the local region by putting it on a global stage, attracting visitors and events that highlight the area's unique attractions and facilities. RSCVA manages four prominent venues, including the Reno Sparks Convention Center, the Reno Sparks Events Center, and the National Bowling Stadium, establishing itself as a hub for major events, conferences, and entertainment in the region. The organization's commitment to excellence is further underlined by its recognition as a Certified Amazing Workplace, reflecting a company culture that prioritizes collaboration, innovation, and employee satisfaction.

The role of Event Coordinator at RSCVA is an integral position responsible for supporting the planning, organization, and management of events hosted across its facilities. This full-time opportunity offers a meaningful chance to be at the heart of event coordination for the Reno Sparks Convention Center, National Bowling Stadium, and Reno Events Center. The Event Coordinator assists the Event Manager with daily operational duties to ensure the seamless execution of various events, from smaller scale engagements to large conferences and tournaments. The coordinator's responsibilities include overseeing client communication, monitoring logistics, coordinating event timelines, producing detailed event documentation, and serving as a liaison between clients and internal departments during all phases of event planning and execution. This role demands excellent organizational skills, strong attention to detail, and the ability to multitask and manage deadlines effectively. The position also requires maintaining a positive, professional demeanor in a fast-paced and dynamic work environment, adjusting to varying work hours that may include evenings, weekends, and holidays.

Work at RSCVA comes with an exceptional benefits package that reflects the organization's commitment to employee well-being and professional growth. Benefits include employer-paid medical, dental, vision, and group life insurance for employees, as well as partial coverage for dependents. Additionally, staff members enjoy enrollment in the Public Employees Retirement System of Nevada, paid vacation and sick time, paid holidays including a floating holiday, a 457(b) Deferred Compensation plan, and access to supplemental insurance programs. Within this supportive environment, the Event Coordinator will have opportunities to engage in a culture that values safety, teamwork, and excellence, contributing to the overall goal of delivering outstanding visitor experiences that enhance Reno Tahoe's reputation as a world-class destination. This position is ideal for individuals with hospitality experience who are motivated, detail-oriented, and excited to grow their careers while making a positive impact in the event management landscape at one of Northern Nevada's leading organizations.

Job Requirements

  • 1 to 3 years’ hospitality or related experience and/or training
  • an equivalent combination of education and experience is also acceptable
  • working knowledge of principles of facility management, services, and equipment for similar facilities
  • facility/industry experience preferred
  • knowledge of contract administration, rental agreements, language, terms, certificates of insurance, and legal concepts
  • knowledge of set-up and tear down requirements for tournaments, conventions, and various events
  • proficient in basic computer skills and software programs including but not limited to Microsoft Word, Excel, Outlook, and PowerPoint
  • ability to prioritize multiple projects
  • excellent written and oral communication skills
  • must be highly motivated and self-directed
  • detail oriented
  • meet established deadlines
  • be professional in performance of duties
  • ability to work under limited supervision
  • excellent organizational, planning, and interpersonal skills
  • ability to work long and irregular hours including days, evenings, weekends, and holidays
  • possess a valid Nevada Driver’s License

Job Qualifications

  • 1 to 3 years’ hospitality or related experience and/or training, an equivalent combination of education and experience is also acceptable
  • working knowledge of the principles of facility management, services, and equipment for similar facilities
  • facility/industry experience preferred
  • knowledge of contract administration, rental agreements, language, terms, certificates of insurance, and legal concepts
  • knowledge of set-up and tear down requirements for tournaments, conventions, and various events
  • proficient in basic computer skills and software programs including but not limited to Microsoft Word, Excel, Outlook, and PowerPoint
  • ability to prioritize multiple projects
  • excellent written and oral communication skills with the ability to effectively communicate with staff, superiors, visitors, clients, vendors, and the public
  • must be highly motivated and self-directed, detail oriented, meet established deadlines, and be professional in performance of duties
  • ability to work under limited supervision
  • excellent organizational, planning, and interpersonal skills required
  • ability to work long and irregular hours that may vary due to functions and may include day, evening, weekends, and holidays
  • possess a valid Nevada Driver’s License

Job Duties

  • Assists the Event Manager with daily duties
  • assists with daily administrative duties
  • monitors and ensures client and event files are complete
  • coordinates smaller events
  • assists with keeping clients informed as to status of deadline schedules including floor plan submissions, meeting room set-up specifications, insurance requirements and other relevant details
  • assists with communicating event details to all required internal and external contacts to ensure events are effectively coordinated to meet and exceed customer expectations
  • provides clear, concise, and timely communication of detailed requirements to operational departments
  • monitors facility set-up when necessary
  • serves as a liaison between clients and facility departments during all phases of planning the event, during the event and closing the event
  • produces event orders, reports, diagrams, etc. outlining event requirements concerning facilities, equipment, catering needs, etc.
  • assists with monitoring in-house events, maintaining close contact with clients and facility staff to ensure successful events
  • responsible for timely and courteous follow-up on all client requests, concerns, and problems
  • in conjunction with other departments, ensures all event requirements have been implemented according to quality standards
  • attends appropriate planning, organization and other event and facility meetings in support of facility operations
  • ensures customer satisfaction throughout event planning process and during event
  • assists Finance in closing out event files
  • fills in as MOD if necessary
  • assists the Sales & Event Services team as requested
  • always maintains a positive attitude, professional appearance, and work ethic
  • is knowledgeable in the RSCVA Safety Program and takes necessary steps to maintain a safe work environment, adheres to safe work practices to prevent injuries
  • consistently demonstrates positive, interpersonal relations with all constituencies
  • cooperates harmoniously with others in the accomplishment of the RSCVA’s strategic goals and objectives
  • establishes and maintains effective working relationships with others
  • adheres to attendance and punctuality requirements per RSCVA policy, provides proper notification for absences and tardies, takes corrective action to prevent recurring absences or tardies
  • uses time effectively and constructively
  • does not abuse supplies, equipment, and service
  • observes all RSCVA and departmental policies governing conduct while at work
  • performs other duties as assigned or requested

Job Criteria

Experience

Mid Level (3-7 years)


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