Event Coordinator

Chicago, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Hourly

Compensation

Hourly

Range $28.12 - $28.87

Work Schedule

Standard Hours

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Career development opportunities

employee recognition programs

Diverse and Inclusive Work Environment

comprehensive training

Job Description

Marriott International is a globally recognized leader in the hospitality industry, known for its commitment to delivering exceptional guest experiences across its diverse portfolio of brands. Among these brands, JW Marriott stands out as a luxury offering, with over 100 stunning hotels located in prominent cities and resort destinations worldwide. JW Marriott places its employees at the heart of its operations, fostering a workplace environment that prioritizes well-being, professional growth, and inclusive culture. This brand is deeply rooted in the legacy of J. Willard Marriott, emphasizing confidence, innovation, authenticity, and intuitive service as the pillars of its success.

Located in Chicago, Illinois at 2121 S Prairie Ave, this full-time, non-management position within the Food and Beverage & Culinary category offers a competitive hourly wage ranging from $28.12 to $28.87. This opportunity is ideal for individuals passionate about hospitality, eager to uphold Marriott's high standards while delivering unparalleled banquet and event service. The role requires direct interaction with event coordinators and hosts to ensure all banquet preparations are aligned with guest expectations and company quality standards.

As a Banquet Service professional at JW Marriott, you will be responsible for coordinating event logistics by thoroughly reviewing banquet event orders, determining guest needs, and overseeing buffet and food station arrangements. You will play a critical role in providing personalized service during events, attending to special requirements to guarantee each guest has a memorable experience. The position demands adherence to strict company safety policies, completion of safety training and certifications, and maintaining a professional appearance and demeanor at all times.

Your duties will include moving and positioning banquet equipment and supplies within specified weight limits, managing prolonged periods of standing or walking, and handling various physical tasks essential for event success. Excellent communication skills are required to effectively engage with guests and colleagues, ensuring that all interactions reflect Marriott's hospitality values. Support for team members, maintaining confidentiality of company information, and contributing to a respectful and dignified work environment are key expectations.

JW Marriott is proud to offer its employees a broad range of benefits designed to support both personal and professional well-being. Employees join an inspiring community that promotes diversity, recognizes achievements, and provides ample opportunities for career development and training. The company's commitment to equal opportunity employment ensures a welcoming workplace where all associates are valued and empowered to grow. By joining JW Marriott, you become part of a global team dedicated to delivering "A wonderful hotel experience, always," through genuine and anticipatory service that honors its rich heritage and promises a fulfilling career path.

Job Requirements

High school diploma or equivalent
minimum one year of related work experience
ability to stand, sit, or walk for extended periods
ability to move objects up to 25 pounds without assistance
ability to read and verify visual information
good communication skills
willingness to comply with company safety policies and training
professional appearance and demeanor
ability to work full-time
willingness to perform physical tasks associated with the role

Job Qualifications

High school diploma or equivalent general educational development (GED)
at least one year of related work experience
no supervisory experience required
ability to communicate effectively with guests and team members
ability to adhere to company appearance and safety standards
capacity to perform physical tasks associated with banquet service
familiarity with hospitality industry standards
strong teamwork and interpersonal skills

Job Duties

Meet with group coordinators or hosts before the reception
perform introductions and ensure all preparations are agreed upon
read and analyze banquet event orders to gather guest information
determine appropriate organization, timeline, and specific guest needs
attend and strive to fulfill all special banquet event preparations
follow up on special banquet event preparations to ensure compliance
comply with all company safety policies and procedures
report any maintenance issues, safety hazards, accidents, or injuries
complete safety training and certifications
ensure uniform and personal appearance are clean and professional
maintain confidentiality of company information
protect company property
support coworkers and treat them with dignity and respect
assist the team in achieving common goals
meet quality assurance expectations and standards
move, lift, transport, push, pull, and position objects weighing less than 25 pounds or equivalent without assistance
stand, sit, or walk for extended periods during the full shift
visually read and verify information in various formats
inspect tools, equipment, or machines to identify defects
reach above the head and below the knees, including bending, twisting, crawling, and stooping
navigate narrow, confined, or elevated spaces
move on inclined, uneven, or slippery surfaces and stairs
ascend and descend stairs and/or service ramps
greet and acknowledge all guests according to company standards
communicate clearly and professionally with others
answer telephone calls using proper etiquette
perform other reasonable work duties as requested by supervisors