Event Coordinator

Four Seasons Hotels and Resorts is a renowned luxury hospitality company recognized worldwide for its commitment to providing exceptional service, luxury accommodations, and memorable guest experiences. Known for its dedication to quality and excellence, Four Seasons operates luxury hotels, resorts, and residences across the globe, offering guests superior comfort paired with impeccable customer care. At the heart of Four Seasons is its dedicated team, a group of professionals passionate about self-improvement, striving for excellence, and fostering mutual respect. The company emphasizes creating a positive and supportive organizational culture that empowers its staff to deliver unparalleled service, ensuring that every interaction is infused with genuine compassion and attentiveness.

Four Seasons values building meaningful connections not only with guests but also among employees and with the environment. This philosophy translates into a welcoming and respectful atmosphere for everyone—whether they are employees, guests, residents, or visitors. The company is deeply committed to making lasting and memorable experiences by seamlessly blending opulence with sincerity, fostering both loyalty and satisfaction among its clientele and workforce alike.

The role of Catering & Conference Services Coordinator at Four Seasons caters to this mission by providing vital administrative support to Catering and Conference Service Managers. This position involves supporting the coordination and management of catering and conference services, ensuring smooth operations and accurate communication through meticulous handling of contracts, event orders, and general office management. The coordinator manages multiple responsibilities, including handling inbound calls with professionalism, generating detailed weekly and monthly reports on catering sales and function room occupancy, and maintaining essential data within specialized software systems such as Delphi, Crystal Reports, Opera, and Lotus Notes.

The successful candidate will ensure accurate creation and distribution of banquet event orders, contracts, daily event schedules, and other documentation necessary for seamless event execution. They also oversee profile management, reservation adjustments, and assist in pre-conference meetings, adhering strictly to the hotel’s policies and procedures. Additionally, this role entails coordinating with various hotel departments to manage group rooming lists, VIP guest amenities, and other pre-arrival arrangements, which requires effective communication and strong organizational skills.

This dynamic position demands a professional who is detail-oriented, excels at multitasking, and possesses excellent interpersonal and computer skills, especially in hospitality-specific software. The Catering & Conference Services Coordinator plays a pivotal role in ensuring that events run flawlessly and that all internal teams are well-informed and prepared for their roles in the event lifecycle.

Working at Four Seasons offers a rewarding career path with competitive compensation and comprehensive benefits. Employees enjoy healthcare coverage, dental and vision benefits, retirement savings plans including 401(k), complimentary meals, and opportunities for professional development locally and internationally. The company further promotes a diverse and inclusive work environment where employees are valued and encouraged to express themselves and contribute ideas. Paid holidays, vacation, sick leave, and employee discounts are also important components of the benefits package, underscoring Four Seasons’ commitment to employee well-being and satisfaction. By joining Four Seasons, individuals become part of a professional community dedicated to excellence, innovation, and creating exceptional experiences for every guest and colleague alike.