
Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $33.20
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Paid holidays
Job Description
St. Regis Hotels & Resorts is a prestigious luxury hotel brand that operates more than 50 exquisite properties in some of the most desirable locations around the world. Known for its timeless glamour and vanguard spirit, St. Regis was originally established with the opening of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century. Today, the brand continues to uphold its heritage of impeccable service and sophistication by combining classic elegance with modern sensibilities. As part of the Marriott International portfolio, St. Regis offers associates the opportunity to grow their careers within a global hospitality leader known for its commitment to excellence, diversity, and inclusion.
The administrative position available at St. Regis Washington, located at 923 16th & K St NW, offers a full-time, non-management role that is integral to the seamless operation of the hotel’s front and back-office functions. This role is designed for individuals skilled in computer-based data entry and record-keeping, with responsibilities that include managing guest reservations, correspondence, and internal communications through various digital and physical media. The hourly pay rate for this position is $33.20, reflecting the company’s competitive compensation standards for administrative support roles.
In this role, you will be instrumental in maintaining organized and accurate information systems that support the hotel’s operations. You will use standard office equipment alongside specialized software such as word processing, spreadsheets, databases, and presentation tools to prepare a variety of documents including letters, memos, and reports. Your ability to handle incoming and outgoing mail efficiently, manage filing systems, and promptly enter or retrieve information from databases or point of sale systems will ensure that front-line service to guests and internal communications run smoothly.
Furthermore, as an ambassador of the St. Regis brand, you will uphold the highest standards of professionalism in appearance and confidentiality. You will interact with guests with genuine appreciation, anticipating and meeting their service needs while adhering to company policies and values. This includes assisting guests with disabilities, utilizing clear and professional communication skills, and fostering positive working relationships with team members. The ability to move, lift, and handle objects up to 10 pounds in weight is also required, supporting operational tasks as needed.
St. Regis values diversity and promotes an inclusive workplace that respects the unique backgrounds of all employees. The company is committed to equal opportunity employment and compliance with all applicable laws regarding non-discrimination. Joining St. Regis means becoming part of a team where you can do your best work, begin your purpose, belong to an amazing global community, and become the best version of yourself. This administrative position provides a unique opportunity to contribute to a world-renowned brand while developing your professional skills in the dynamic hospitality industry.
The administrative position available at St. Regis Washington, located at 923 16th & K St NW, offers a full-time, non-management role that is integral to the seamless operation of the hotel’s front and back-office functions. This role is designed for individuals skilled in computer-based data entry and record-keeping, with responsibilities that include managing guest reservations, correspondence, and internal communications through various digital and physical media. The hourly pay rate for this position is $33.20, reflecting the company’s competitive compensation standards for administrative support roles.
In this role, you will be instrumental in maintaining organized and accurate information systems that support the hotel’s operations. You will use standard office equipment alongside specialized software such as word processing, spreadsheets, databases, and presentation tools to prepare a variety of documents including letters, memos, and reports. Your ability to handle incoming and outgoing mail efficiently, manage filing systems, and promptly enter or retrieve information from databases or point of sale systems will ensure that front-line service to guests and internal communications run smoothly.
Furthermore, as an ambassador of the St. Regis brand, you will uphold the highest standards of professionalism in appearance and confidentiality. You will interact with guests with genuine appreciation, anticipating and meeting their service needs while adhering to company policies and values. This includes assisting guests with disabilities, utilizing clear and professional communication skills, and fostering positive working relationships with team members. The ability to move, lift, and handle objects up to 10 pounds in weight is also required, supporting operational tasks as needed.
St. Regis values diversity and promotes an inclusive workplace that respects the unique backgrounds of all employees. The company is committed to equal opportunity employment and compliance with all applicable laws regarding non-discrimination. Joining St. Regis means becoming part of a team where you can do your best work, begin your purpose, belong to an amazing global community, and become the best version of yourself. This administrative position provides a unique opportunity to contribute to a world-renowned brand while developing your professional skills in the dynamic hospitality industry.
Job Requirements
- high school diploma or equivalent
- experience with data entry and office procedures
- ability to operate standard office equipment
- strong communication skills
- ability to maintain confidentiality
- excellent organizational skills
- capability to handle physical tasks up to 10 pounds
- willingness to follow company policies and procedures
Job Qualifications
- high school diploma or equivalent
- proficiency with computer databases and office software
- excellent verbal and written communication skills
- ability to manage multiple tasks efficiently
- strong organizational skills
- experience in a customer service or hospitality environment preferred
- ability to work collaboratively in a team setting
- attention to detail and accuracy
Job Duties
- enter and retrieve information using computer databases
- update records, files, and reservations
- answer guest inquiries
- transmit information via computer, mail, or facsimile
- operate standard office equipment
- prepare letters, memos, and other documents
- handle incoming and outgoing mail
- create and maintain filing and organization systems
- compile and file records of office activities
- enter and locate work-related information via computer or point of sale systems
- follow company policies and procedures
- maintain professional uniform and appearance
- uphold confidentiality and protect company assets
- welcome and acknowledge guests
- anticipate and address guest service needs
- assist individuals with disabilities
- use clear and professional communication
- prepare and review written documents
- answer telephones using proper etiquette
- develop and maintain positive working relationships
- support team goals
- respond appropriately to employee concerns
- move, lift, carry, push, pull, and place objects up to 10 pounds
- perform other duties as requested
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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