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Job Overview
Compensation
Hourly
Range $21.00 - $30.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Job Description
This position is with a well-established organization specializing in managing educational and professional programs, particularly focusing on health sciences and regulated industries. The company is known for delivering comprehensive program event planning and coordination services that cater to diverse industries where adherence to strict regulatory standards is essential. The environment is fast-paced and requires meticulous attention to detail, superior organizational skills, and the ability to maintain effective communication among various stakeholders involved in the program management process. The organization prioritizes maintaining compliance with regulations such as the Office of Inspector General guidelines and the PhRMA Code, ensuring ethical practices in... Show More
Job Requirements
- A high school diploma or GED is required
- college degree preferred
- successfully manage multiple priorities in a fast-paced environment
- familiar with health sciences and regulated environments
- excellent interpersonal skills
- superior customer service and organizational skills
- exceptional attention to detail
- previous speaker bureau customer service call center and or telemarketing experience preferred
- ability to work flexible schedules and or extended hours to meet clients business needs
- proficiency in MS-Office Word Excel and Gmail Suite Workspace
Job Qualifications
- Proficiency in MS-Office Word Excel and Gmail Suite Workspace
- excellent interpersonal skills
- superior customer service and organizational skills
- exceptional attention to detail
- previous speaker bureau customer service call center and or telemarketing experience preferred
- familiarity with health sciences and regulated environments
- customer service hospitality pharmaceutical or medical industry experience is preferred
Job Duties
- Coordination of full program event planning and management
- venue sourcing negotiating fees venue payment and planning approved menus
- enter travel and AV details into 3rd party websites
- responsible for department reporting on key metrics and adherence to processes and procedures
- daily phone and email support up to and including communication with sales representatives and faculty
- maintain and modify the program planning database by documenting specific program notes as it relates to program changes speaker travel venue details and any conversations with speakers sales representatives and vendors
- manage appropriate inboxes as they relate to customer requirements
- run reports daily to manage workload and tasks
- maintain current knowledge of appropriate regulations eg OIG PhRMA Code
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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