Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $15.00 - $18.25
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Awesome culture that’s inclusive, rewarding and fun
50% off food, beverages, activities and unlimited game play
Tuition Reimbursement Program
internal promotion culture
new center opening team opportunities
Rewards and recognition program
benefits and paid time off
family fund for financial assistance
certified trainer program

Job Description

Main Event Entertainment is a vibrant and dynamic entertainment company dedicated to delivering unforgettable experiences through fun-filled events and engaging attractions. As a leading provider in the entertainment and hospitality industry, Main Event focuses on creating joyful and memorable moments for guests of all ages through a diverse range of attractions including bowling, laser tag, arcade games, and dining. The company prides itself on fostering a lively, inclusive, and welcoming environment that prioritizes safety and guest satisfaction. With numerous locations across the United States, Main Event continues to expand, driven by a commitment to innovation, quality entertainment, and exceptional customer service. Employment at Main Event offers a distinct and rewarding experience, blending an energetic workplace culture with opportunities for personal and professional growth.

The role of an Event Coordinator at Main Event is pivotal in maintaining this quality experience by helping guests plan memorable birthday parties, corporate events, group celebrations, and other special occasions. The Event Coordinator acts as a dedicated partner to guests, guiding them through the process of selecting packages and add-ons that best suit their needs and ensuring every detail contributes to a fun and seamless experience. Event Coordinators play a key role in upholding Main Event's high standards in cleanliness, safety, and sanitation, contributing to a safe and enjoyable environment for all visitors.

This position is designed for individuals who thrive in a fast-paced, guest-focused atmosphere and who possess strong interpersonal and sales skills. On a daily basis, Event Coordinators engage guests as ambassadors of fun, while managing event logistics from initial inquiry to execution. They are responsible for scheduling and coordinating events, recording sales data, following up with guests, and supporting marketing initiatives to boost sales and customer engagement. The role requires collaboration with the Sales Manager to meet and exceed sales targets, including prospecting and cold calling potential clients to develop lasting relationships and repeat business.

Candidates for the Event Coordinator position should be proficient in software programs such as Excel, Microsoft Office, and customer relationship management (CRM) systems, ensuring efficient record-keeping and communication. Additionally, availability to work flexible shifts including days, nights, weekends, and holidays is essential to support the dynamic events industry. With a competitive salary range of $15 to $18.25 per hour, Main Event offers an opportunity to join a passionate team committed to delivering exceptional event experiences while fostering personal development and career advancement.

In sum, an Event Coordinator at Main Event embraces the company's core values of fun, safety, guest-centered service, and teamwork, creating lasting impressions through expertly managed events. This role provides an exciting pathway for individuals to grow within a lively entertainment environment, making a tangible impact on guests' celebrations and corporate functions alike.

Job Requirements

  • Prior food and beverage or retail experience
  • sales experience is a plus
  • guest focused mindset
  • teamwork skills
  • relationship building skills
  • proficiency in Excel, Microsoft Office, and CRM software
  • effective communication with management, team members, and guests
  • availability to work days, nights, and/or weekends and holidays

Job Qualifications

  • Prior food and beverage or retail experience
  • sales experience is a plus
  • guest focused mindset
  • teamwork skills
  • relationship building skills
  • proficiency in Excel, Microsoft Office, and CRM software
  • effective communication with management, team members, and guests
  • availability to work flexible shifts including days, nights, weekends, and holidays

Job Duties

  • Upholding cleanliness and safety standards
  • welcoming and engaging with all guests as an ambassador of fun
  • understanding all aspects of event packages and add-ons
  • selling, scheduling, and coordinating corporate, group, and birthday events
  • utilizing systems and programs to input sales revenue, guest information, and create follow-up tasks
  • partnering with the Sales Manager to exceed budgeted sales targets and achieve quarterly sales plans
  • prospecting and cold calling to develop new and repeat business
  • supporting local store marketing initiatives to drive walk-in and event sales
  • attending and engaging in weekly sales meetings to share strategic ideas
  • performing opening, mid-day, or closing duties

Job Criteria

Experience

No experience required


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