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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $19.75 - $28.50
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Marriott International is a globally renowned hospitality company, celebrated for its rich heritage of exceptional guest service and commitment to fostering an inclusive and supportive work environment. Known for its diverse portfolio of brands, Marriott International combines tradition with innovation to offer guests memorable and unparalleled hospitality experiences worldwide. This particular role is situated within JW Marriott, the luxury brand of Marriott International, which operates more than 100 distinguished properties located in major gateway cities and unique resort destinations. JW Marriott holds a philosophy that its associates are the cornerstone of its success, promoting a workplace culture where employees are... Show More
Job Requirements
- high school diploma or equivalent
- ability to communicate clearly and professionally
- proficient in using computer software and office equipment
- customer service experience preferred
- able to maintain confidentiality and follow company policies
- physically able to move, lift, carry, push, pull, and place objects up to 10 pounds
- willingness to work full-time
- excellent interpersonal and team collaboration skills
Job Qualifications
- high school diploma or equivalent
- experience in customer service or hospitality preferred
- proficiency with computers and office software
- excellent communication and interpersonal skills
- ability to maintain confidentiality
- attention to detail and accuracy
- ability to work collaboratively in a team environment
- good organizational skills
- willingness to learn and adapt in a fast-paced environment
Job Duties
- serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
- enter and retrieve information contained in computer databases to update records, files, reservations, and answer guest inquiries
- operate standard office equipment other than computers
- prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software
- transmit information or documents using computer, mail, or facsimile while proofreading and editing for accuracy
- enter and locate work-related information using computers and/or point of sale systems
- follow all company policies and procedures, maintain professional appearance, and protect company assets
- welcome and acknowledge guests, anticipate and address service needs, assist individuals with disabilities, and express genuine appreciation
- speak clearly and professionally, answer telephones using proper etiquette
- develop and maintain positive working relationships with employees and departments
- report accidents, injuries, and unsafe work conditions
- move and handle objects weighing up to 10 pounds
- perform other reasonable job duties as requested by supervisors
Job Criteria
Experience
No experience required
Job Location
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