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Job Overview
Benefits
Equal opportunity employer
Reasonable accommodations for individuals with disabilities
Job Description
ITA Group, Inc. is a leading event marketing agency specializing in the development and operation of innovative travel programs for a diverse range of clients. With a strong commitment to excellence, ITA Group focuses on delivering outstanding event experiences that exceed client expectations and foster long-term partnerships. The company is renowned for its dynamic approach, blending creativity with strategic planning to support clients in achieving their business objectives through impactful event programs. ITA Group operates in a collaborative environment where teamwork and client-centric service are paramount, setting the foundation for successful event execution and professional growth.
The role of Even... Show More
The role of Even... Show More
Job Requirements
- associate's or bachelor's degree preferably in event management, marketing or business administration, or equivalent work experience
- minimum two years work experience in a related field, customer service or retail industry
- ability to handle numerous projects and to prioritize workload
- effective organizational skills with an ability to manage details
- ability to think and act in a proactive manner
- capable of seeing the big picture while understanding how each element contributes to the greater whole
- must be competent to project how a change or delay in one area will impact the overall project
- willingness to try new ideas and challenge status quo
- experience in effective communication and relationship building skills and business writing
- ability to interact with all levels of client management
- demonstrated proficiency with Microsoft PowerPoint, Microsoft Word and Microsoft Excel
- experience with project management software, Visio and CRM system knowledge a plus, but not required
- effective problem solving skills
- ability to display a sense of urgency, ownership and accountability
- ability to listen, understand and respond to external and internal customers' needs in a timely manner
- customer service experience in a service-related industry preferred
- ability to work the time necessary to complete projects and/or meet deadlines
- to perform this job successfully, an individual must be able to complete each essential duty satisfactorily
Job Qualifications
- associate's or bachelor's degree in event management, marketing, business administration, or equivalent
- minimum two years work experience in related field, customer service, or retail industry
- proficiency with Microsoft PowerPoint, Word, and Excel
- effective communication and relationship-building skills
- ability to interact with all levels of client management
- problem-solving skills
- ability to manage multiple projects
- experience with project management software, Visio, and CRM systems is a plus
Job Duties
- assist in the development and operation of travel programs for clients
- support internal team members to exceed expectations
- assist buyers, event managers, and senior event managers in program execution
- maintain key supplier and client relationships
- manage multiple projects and prioritize workloads
- communicate effectively with clients and team members
- proactively solve problems to meet deadlines
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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