Event Coordinator

Our company is a well-established transportation and event coordination service provider specializing in delivering seamless and reliable transportation solutions for various occasions, including corporate travel, group events, meetings, and weddings. We pride ourselves on excellent customer service, detailed event planning, and efficient coordination to ensure each event runs smoothly and meets client expectations. Our team is dedicated to maintaining high standards in all aspects of transportation logistics and client communication, making us a trusted partner for clients looking to organize transportation around their important events. We operate with professionalism and a customer-focused approach, ensuring satisfaction and repeat business from our diverse client base.

We are currently seeking a highly organized and proactive Event Coordinator to join our dynamic event planning team. This full-time onsite role is critical to the successful preparation, management, and execution of event transportation services. Responsibilities include managing client reservations, coordinating chauffeur dispatch, and overseeing event logistics from start to finish. The Event Coordinator will interact regularly with clients, vendors, chauffeurs, and internal teams to provide accurate information, troubleshoot issues, and guarantee timely service delivery. This role requires excellent verbal and written communication skills, strong multitasking abilities, and a detail-oriented mindset to maintain meticulous records and data.

In this role, the Event Coordinator will handle daily operational tasks such as responding to client inquiries via phone and email, offering pricing and availability information, managing group and wedding reservation systems, and performing manifest management and quality assurance for ongoing clients. They will also oversee logistical elements like monitoring chauffeur performance, tracking flight and check-in details, and ensuring adherence to service agreements and contractual obligations. The position demands flexibility including weekend availability to support events outside regular business hours.

The ideal candidate will demonstrate superior customer service skills, the ability to coordinate complex schedules, and a strong aptitude for problem-solving in a fast-paced environment. The Event Coordinator is expected to contribute recommendations to improve processes and client experience, assist in marketing and promotional efforts, and provide on-site or remote support during events as needed. Compensation is competitive and based on experience, with full-time employees eligible for a comprehensive benefits package including paid time off, health insurance, employer-paid basic term life insurance, optional dental and vision plans, and a 401(k) plan with an employer match.