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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $19.75 - $28.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Paid Time Off
Health Insurance
Basic Term Life Insurance
Dental Insurance
Vision Insurance
401(k) Plan
Job Description
Our company is a well-established transportation and event coordination service provider specializing in delivering seamless and reliable transportation solutions for various occasions, including corporate travel, group events, meetings, and weddings. We pride ourselves on excellent customer service, detailed event planning, and efficient coordination to ensure each event runs smoothly and meets client expectations. Our team is dedicated to maintaining high standards in all aspects of transportation logistics and client communication, making us a trusted partner for clients looking to organize transportation around their important events. We operate with professionalism and a customer-focused approach, ensuring satisfaction and repeat business from our... Show More
Job Requirements
- High school diploma
- excellent written and verbal communication skills, including proofreading
- strong customer service orientation with high standards for quality
- previous call center or event planning experience preferred
- proficiency in Microsoft Office (Word, Excel, PowerPoint), email, and web-based tools
- highly organized with strong time management and multitasking abilities
- ability to exercise sound judgment, discretion, and maintain confidentiality
- detail-oriented with the ability to meet deadlines in a fast-paced environment
- capable of working both independently and collaboratively
- flexible schedule including availability outside standard business hours
- strong problem-solving and decision-making skills
- ability to manage multiple projects simultaneously
- familiarity with event planning software and basic marketing strategies preferred
- adaptable to seasonal workload fluctuations
Job Qualifications
- High school diploma
- excellent written and verbal communication skills, including proofreading
- strong customer service orientation with high standards for quality
- previous call center or event planning experience preferred
- proficiency in Microsoft Office (Word, Excel, PowerPoint), email, and web-based tools
- highly organized with strong time management and multitasking abilities
- ability to exercise sound judgment, discretion, and maintain confidentiality
- detail-oriented with the ability to meet deadlines in a fast-paced environment
- capable of working both independently and collaboratively
- flexible schedule, including availability outside standard business hours (Monday-Friday, 9:00 AM-5:00 PM)
- strong problem-solving and decision-making skills
- ability to manage multiple projects simultaneously
- familiarity with event planning software and basic marketing strategies preferred
- adaptable to seasonal workload fluctuations
Job Duties
- Create, maintain, and organize files and program documentation
- answer phones and respond to inquiries via phone and email in a timely, professional manner
- monitor and manage group and wedding email inboxes
- perform manifest management and accurate data entry
- enter, update, and maintain group and wedding reservations
- quote and book over-the-road transportation reservations
- assist in the preparation and presentation of client proposals
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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