Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $19.25 - $27.75
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Work Schedule

Standard Hours
Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Paid holidays

Job Description

Woodruff Arts Center is a premier cultural institution located in Atlanta, Georgia, recognized as the nation's third largest arts center. It serves as a vibrant hub for the performing and visual arts, housing three distinguished Art Partners: the Alliance Theatre, Atlanta Symphony Orchestra, and High Museum of Art. Committed to enriching the community through excellent artistic performances, innovative educational programs, and collaborative efforts, the Woodruff Arts Center plays an integral role in supporting and fostering the arts within the region. Each member of the Woodruff team contributes significantly to the center’s ongoing success and reputation as a landmark cultural destination. The staff at the Woodruff Arts Center are passionate professionals dedicated to creating inspiring arts experiences that engage diverse audiences and build lasting community relationships.

The position available is that of an Event Coordinator reporting to the Senior Event Manager within the Atlanta Symphony Hall LIVE department. This role is a full-time, regular position based in the United States with an expected work schedule of Monday through Friday, 9 am to 5 pm, with additional required availability during evenings and weekends to accommodate the dynamic nature of performing arts events. The Event Coordinator is vital to the successful planning, coordination, and execution of a variety of live concerts and events at Atlanta Symphony Hall. Responsible for managing logistics, artist relations, front of house staffing, and production support, the role requires meticulous attention to detail and a collaborative spirit. The Event Coordinator will work closely with multiple internal teams including production, hospitality, ticketing, marketing, and security to ensure seamless event execution. Key responsibilities include managing all facets of event planning from contract receipt to financial reconciliation, serving as the primary venue liaison on event days, and supporting various departments to deliver memorable experiences for artists and audiences alike. This role demands exceptional organizational skills, clear communication, and the ability to thrive under pressure in a fast-paced, creative environment. As an ADA ambassador and emergency response team member, the coordinator also upholds accessibility and safety standards for all events. Candidates with robust experience in special event or concert management, strong financial acumen, and a professional demeanor will find this role both challenging and rewarding. Working at the Woodruff Arts Center offers the opportunity to be part of a nationally respected arts institution that values innovation, collaboration, and community impact.

Job Requirements

  • Bachelor's degree or equivalent experience
  • 3-5 years of experience in entertainment or hospitality industry working in special event or concert management
  • Knowledge of special event technology and production and filming trends
  • Experience with event management and booking software
  • Experience with Microsoft Office
  • Experience with basic financial accounting, billing, and budgeting
  • Excellent guest service acumen and demeanor
  • Outstanding written and verbal communication skills
  • Exceptional interpersonal and organizational skills
  • Able to work under pressure and accept a flexible work schedule including evenings and weekends
  • Knowledge of the American Disabilities Act
  • Capable of working in teams and collaborating with co-workers
  • Able to act independently with mature judgment
  • Possess a professional presentation, appearance, and work ethic
  • Position requires constant walking, climbing stairs, occasional sitting, lifting, and carrying at least 20 pounds
  • Ability to work in a moderate noise environment

Job Qualifications

  • Bachelor's degree or equivalent experience
  • 3-5 years experience in entertainment or hospitality industry in special event or concert management
  • Knowledge of special event technology, production and filming trends
  • Experience with event management and booking software
  • Experience with Microsoft Office
  • Experience with basic financial accounting, billing, and budgeting
  • Excellent guest service acumen and demeanor
  • Outstanding written and verbal communication skills
  • Exceptional interpersonal and organizational skills
  • Knowledge of the American Disabilities Act
  • Capable of working in teams and collaborating with co-workers
  • Able to act independently with mature judgment
  • Professional presentation, appearance, and work ethic

Job Duties

  • Report to and work closely with the Senior Event Manager to plan and implement logistics and services for scheduled Atlanta Symphony Hall LIVE concerts and events
  • Provide additional support to the Atlanta Symphony Hall LIVE department including production, backstage hospitality and catering, runners, front of house staffing, ticketing, marketing, parking, and merchandise
  • Assist with managing events from contract receipt through to post event financial statements finalization
  • Oversee Atlanta Symphony Hall LIVE events day of show and act as Manager on Duty as assigned
  • Advance show information with tour managers and serve as venue liaison with artists and tour managers on event days
  • Manage production level dressing rooms and artist hospitality
  • Staff and manage runners, hospitality assistants, and caterers as needed
  • Order cash requests when applicable
  • Confirm parking, transportation, and security arrangements
  • Book travel and hotel accommodations for guest artists and conductors when applicable
  • Coordinate meet and greets as applicable
  • Provide estimates, invoices, and receipts for artist settlement
  • Finalize and process event invoices and merchandise settlements
  • Schedule front of house staffing including EMT, APD, ushers, ticket takers, and security using approved contract services
  • Coordinate with production, library, and personnel teams to communicate event information, riders, and budgeting
  • Provide ongoing updates to back of house and front of house teams, contractors, and Woodruff Arts Center departments that support facility and event operations
  • Maintain comprehensive day of show event sheets and distribute to all involved departments
  • Participate in weekly event meetings and daily event postings
  • Establish release and distribution of event sheets one week in advance and prior to meetings
  • Transfer show/event files back to Senior Event Manager to process accounting settlements
  • Follow department and organization procedures for contractor engagement
  • Maintain positive relationships with contractors
  • Work with internal and external clients to identify and manage all aspects of scheduled events
  • Manage client account files in event management software adhering to policies
  • Implement client contracts and additional requests/payments
  • Maintain and file documents and emails
  • Order supplies and pull equipment from Atlanta Symphony Hall inventory
  • Follow purchasing policies and maintain inventory
  • Participate in weekly meetings with Senior Event Manager and professional development
  • Participate in training and orientation for staff and volunteers
  • Learn emergency preparedness procedures
  • Be responsible for designated emergency roles
  • Act as an ADA ambassador

Job Criteria

Experience

Mid Level (3-7 years)


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