Event Coordinator

Rockford, IL, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

Equal opportunity employer

Job Description

Michaels is the leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with an online presence at Michaels.com and Michaels.ca. Established in 1973 and headquartered in Irving, Texas, Michaels is dedicated to fueling the joy of creativity by offering a vast selection of arts and crafts supplies, custom framing services, and hosting engaging events that inspire creativity for all ages. The company also owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a marketplace devoted to handmade goods. Michaels is renowned for being the best place for all... Show More

Job Requirements

High school diploma or equivalent
previous experience in event coordination or similar role preferred
ability to handle job stress and interact effectively with others including guests of all ages
good communication and listening skills
ability to stand for long periods and perform physical tasks including lifting and reaching
ability to work flexible hours including nights, weekends, and early mornings
willingness to follow company policies and safety standards
ability to work in a public retail store environment
compliance with federal, state, and local legal requirements for employment

Job Qualifications

Energetic and enthusiastic personality
excellent people skills
experience working with children and children’s events
strong written, verbal, and nonverbal communication skills
organizational and interpersonal skills
creative problem-solving skills
retail and/or customer service experience required

Job Duties

Plan and coordinate multiple events including children’s birthday parties and craft classes
engage guests of all ages to create a fun and creative environment
instruct participants in craft projects and perform activities like face painting
manage party add-ons including goody bags and balloons according to company standards
communicate event details with clients and store teams
complete administrative tasks such as emails, phone calls, and paperwork
adapt events based on client feedback and prepare backup plans
ensure client satisfaction and uphold cleanliness and safety standards during events
help customers shop and find products
provide fast and friendly checkout experience
promote rewards programs and enroll customers
educate customers on Voice of Customer survey
assist with omnichannel retail processes including BOPIS and SFS
participate in truck unloading, stocking, and planogram processes
perform merchandise recovery and maintenance
execute Store in Stock Optimization and AD set duties
support shrink and safety programs
follow Standard Operating Procedures and company policies
interact respectfully and positively with customers and team members
cross train in custom framing selling and production
maintain daily store cleanliness including sweeping, vacuuming, dusting, and restroom upkeep

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

You may be also interested in: