
Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $26.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer
Job Description
Michaels is a prominent leader in the arts and crafts retail industry, proudly serving as the premier creative destination across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, complemented by a robust online presence through Michaels.com and Michaels.ca. The company also owns Artistree, specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a platform dedicated to handmade goods. Michaels’ mission is to fuel the joy of creativity for millions of customers by providing an extensive assortment of craft supplies, framing services, and unique project ideas. Michaels... Show More
Job Requirements
- Energetic and enthusiastic personality
- Ability to handle job stress effectively
- Experience working with children and children’s events
- Good communication skills including written, verbal, and nonverbal
- Organizational skills and creative problem-solving abilities
- Retail and customer service experience required
- Ability to stand for long periods
- Ability to move throughout the store
- Regular bending, lifting, carrying, reaching, and stretching
- Ability to lift heavy boxes and access high shelves using ladders
- Availability to work nights, weekends, and early mornings
- Compliance with federal, state, and local legal requirements
- Commitment to maintaining company cleanliness and safety standards
- Willingness to participate in physical store tasks
Job Qualifications
- High school diploma or equivalent
- Experience planning and coordinating events, especially children’s events
- Strong customer service skills
- Excellent communication skills including verbal, written, and listening
- Organizational and interpersonal skills
- Creative problem-solving skills
- Retail or customer service experience
- Ability to engage effectively with guests of all ages
- Ability to work in a fast-paced retail environment
- Basic knowledge of craft projects and supplies
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage with clients of all ages by creating a fun and creative environment
- Demonstrate and instruct craft projects, perform face painting and other party activities
- Facilitate party add-ons such as goody bags and balloons according to company standards
- Communicate event details with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback
- Create backup and emergency plans
- Ensure client satisfaction for scheduled events
- Uphold cleanliness and safety standards before and after events
- Assist customers in shopping and locating products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Card enrollments
- Educate customers on Voice of Customer surveys
- Support omnichannel processes including BOPIS and SFS
- Participate in truck unloading, stocking, and merchandising
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to company policies and SOPs
- Maintain positive and respectful interactions
- Cross train in custom framing sales and production
- Participate in daily store cleanliness activities
- Perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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