Event Coord.

Little Rock, AR, USA|Onsite

Job Overview

Employment Type

Part-time

Work Schedule

Weekend Shifts

Night Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Tuition Assistance

Employee Discounts

inclusive work environment

Job Description

The Michaels Companies, Inc. is a premier retailer specializing in arts and crafts supplies, operating over 1,300 stores across North America. Founded in 1973 and headquartered in Irving, Texas, Michaels has grown to become the leading destination for creative enthusiasts, artists, and crafters seeking quality materials, inspiration, and community engagement. Michaels offers a wide variety of products including framing, beads, floral, home décor, scrapbooking, and hobby supplies. It also owns Artistree, a maker of custom and specialty framing merchandise, emphasizing its commitment to craftsmanship and personalized customer experiences. Michaels is dedicated to fostering creativity and celebration by providing customers an engaging, supportive, and enjoyable shopping environment. This dedication extends beyond retail to include hosting events and craft classes, making the brand a hub for inspiration and community connection.

This specific role based at the L.RCK-Markham, AR Michaels store, is centered around event coordination, customer service, and operational support. The position focuses primarily on planning, coordinating, and facilitating diverse in-store events including children’s birthday parties, craft classes, and other creative gatherings. The goal is to provide a stress-free, fun, and engaging experience that encourages creativity for guests of all ages, ranging from young children to seniors. Responsibilities include designing entertaining, interactive craft projects and activities, face painting, and managing party add-ons like balloons and goody bags while ensuring company standards are met. The role also involves communicating effectively with clients and team members, managing administrative tasks such as emails and phone calls, and adapting event plans based on customer feedback.

Moreover, this position supports the daily operational duties essential to the store’s function such as unloading trucks, stocking shelves, maintaining store cleanliness and recovery standards, and providing fast, friendly customer service, including assistance with product location and checkout processes. The role demands enthusiasm, excellent interpersonal skills, and the ability to handle the dynamic retail environment while promoting a positive image aligned with Michaels’ brand values.

At Michaels, the commitment to team members' wellbeing is reflected through comprehensive benefits including medical, dental, and vision insurance, paid time off, tuition assistance, and generous employee discounts. Michaels promotes an inclusive, respectful workplace and ensures accessibility by providing reasonable accommodations. The company is an equal opportunity employer that values diversity and fosters a collaborative atmosphere where all team members can thrive and contribute to the shared mission of fueling joy through creativity and celebration.

Job Requirements

High school diploma or equivalent
Retail or customer service experience required
Ability to communicate effectively with customers and team members
Physical ability to stand for extended periods and perform lifting and stocking tasks
Ability to move throughout the store including reaching high shelves and climbing ladders
Must be able to work nights, weekends, and early mornings
Must comply with federal, state, and local employment regulations
Ability to maintain store cleanliness and safety standards
Willingness to engage with customers and support store events
Capable of performing administrative tasks such as email and phone communication
Must demonstrate strong interpersonal skills and teamwork

Job Qualifications

Experience in retail or customer service
Ability to engage and interact positively with guests of all ages
Excellent communication skills including verbal, written, and listening
Organizational and creative problem-solving skills
Experience working with children and coordinating children’s events
Energetic and enthusiastic personality
Ability to handle job stress and maintain professionalism
Capable of multitasking and managing multiple events simultaneously
Familiarity with store operational tasks and merchandising
Cross training in custom framing is preferred

Job Duties

Plan and coordinate multiple events including children's birthday parties and craft classes
Engage with clients of all ages to create a fun and creative environment
Demonstrate and instruct party participants in craft projects and activities such as face painting
Facilitate party add-ons like goody bags and balloons according to company standards
Communicate event details with clients and store team members
Complete administrative tasks such as answering emails, making phone calls, and handling paperwork
Set up, break down, and clean before and after events
Help customers shop and locate products
Provide a fast and friendly checkout experience
Support Omni channel processes including BOPIS and Ship From Store
Participate in truck unloading, stocking, and planogram processes
Maintain merchandise recovery and store cleanliness
Support shrink and safety programs
Adhere to company policies and standard operating procedures
Remain positive, respectful, and promote organizational values
Cross train in custom framing selling and production
Perform daily store cleanliness tasks