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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $44,112.00 - $45,312.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
retirement plans
Professional Development
Work Life Balance
Inclusive community
Wellness Program
Job Description
Texas State University, located in San Marcos, Texas, is an emerging research institution situated in the vibrant Austin-San Antonio corridor and nestled within the beautiful Texas Hill Country. As the largest of the eight campuses in the Texas State University System, it is one of the 75 largest universities in the United States, boasting over 38,000 students and approximately 4,000 faculty and staff. The university's picturesque campus is enhanced by the crystal-clear San Marcos River and majestic cypress and pecan trees, creating a distinctive and serene environment. San Marcos itself is a growing community of over 50,000 people, conveniently positioned... Show More
Job Requirements
- Experience in planning, organizing, and coordinating events
- At least 2 years of customer service experience
- Ability to build relationships and work as part of a team
- Ability to communicate effectively
- Experience with Microsoft Office
Job Qualifications
- Experience in planning, organizing, and coordinating events
- At least 2 years of customer service experience
- Ability to build relationships and work as part of a team
- Ability to communicate effectively
- Experience with Microsoft Office
- Bachelor's degree preferred
- Mazevo or room scheduling software experience preferred
Job Duties
- Utilize Mazevo event scheduling software to coordinate reservations, services, and business processes for scheduled events and meetings
- Serve as a primary contact for complex, large, or multi-venue events
- Coordinate with student organizations, university departments, and external clients to plan event logistics and review policies and procedures
- Consult and coordinate event policies and logistics with designated campus partners, including catering, UPD, EHSREM, Student Involvement and Engagement, and Parking and Transportation
- Communicate event details including timing, room set-up, audio-visual, technology, catering, and custodial needs to Event Services and Building Operations teams
- Educate or assist clients on reservation requests and event coordination processes, providing support and troubleshooting to ensure a positive user experience
- Provide excellent customer service before, during, and after events by proactively anticipating and addressing client needs, responding promptly to inquiries, and troubleshooting effectively
- Compile reports and event statistics
- Serve as a vital member of the Event Services team by working with event planning and event operations to support LBJ Student Center events and ensure successful events and positive customer service
- Serve on various committees and teams, and support programs and initiatives as requested
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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