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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $25.00 - $30.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
weekly pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k) with Company Match
Team member appreciation events
Supportive family-oriented culture
Job Description
Bright is a distinguished event rental company dedicated to transforming special moments into unforgettable experiences. Recognizing that life is a collection of experiences, Bright is committed to turning these events into memories that truly come alive with unparalleled event rental services. We pride ourselves on delivering exceptional service and top-quality products that elevate every occasion. Our values are deeply rooted in fairness, teamwork, integrity, and efficiency, ensuring every event is executed on time, within budget, and with impeccable style. At Bright, our Culture of Gratitude encourages appreciation for our clients, teammates, and the passion we hold for the work we... Show More
Job Requirements
- Communicate effectively with diverse team members
- availability to work Saturdays and overtime as needed
- occasional travel to locations with extended showrooms if applicable
- ability to sit for several hours a day
Job Qualifications
- Exceptional customer service skills
- active listening
- strong verbal and written communication skills
- ability to use business email systems such as Microsoft Outlook
- highly organized
- excellent time management skills
- ability to prioritize and multitask
- adaptability to fast-paced environment
- motivated and a team player
- administrative or call center experience desirable
- event planning experience desirable
Job Duties
- Serve as the first point of contact for Bright Event Rentals by answering and processing order requests
- explain rental inventory processes and procedures
- assist with general event needs
- Become an expert in rental inventory and phone software systems
- confidently answer client questions
- demonstrate a persuasive, solution-focused communication style
- Evaluate client needs
- offer rental design recommendations
- develop rental contracts through email correspondence, phone calls, virtual and in-person appointments
- Perform accurate data entry of client information, rental items, and event logistics into rental management system
- Coordinate final details including payment processing, site details, third party subrentals, and scheduling delivery and pick-ups
- Develop strong relationships with clients and strategic accounts
- Identify event challenges and collaborate with other team members and clients to develop solutions
- Promote warehouse and showroom tours by hosting clients for design appointments and business development
- Attend professional industry and community events periodically
- Understand customer budgets to maximize revenue and meet rental needs
- Obtain customer feedback on product quality and service to improve event execution
- Oversee general office operations including accepting deliveries, showroom cleanliness, scheduling appointments, and assisting walk-in consultations
- Collaborate with sales, inventory, and operations teams to ensure successful event execution
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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