
Job Overview
Compensation
Hourly
Range $15.00 - $19.25
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
supportive work environment
Job Description
Hyatt is a globally renowned hospitality company recognized for its commitment to delivering exceptional guest experiences through attentive and caring associates. Known for its luxurious hotels and resorts, Hyatt offers a welcoming, supportive environment that fosters career advancement and personal growth. The company prides itself on its dedication to excellent service, providing meaningful and memorable experiences to each guest who chooses Hyatt. With a culture centered on collaboration and high standards, working at Hyatt is an opportunity to grow professionally while making a tangible difference in the hospitality industry.
The Event Concierge plays a pivotal role within the Hyatt team, serving as the essential link between the Event Sales or Event Planning Manager and the on-site meeting contact. This highly visible position is crucial in ensuring smooth communication and flawless execution of events held at the hotel. The Event Concierge is responsible for handling special requests and needs, requiring a detailed understanding of the hotel's meeting facilities, group dynamics, and event specifications. This role demands a person who thrives in a fast-paced environment and possesses a true desire to satisfy the needs of others. Exceptional organizational abilities and refined verbal and written communication skills are key to succeeding in this position. Hyatt values associates who contribute exceptional performance and dedication, and the Event Concierge is no exception. This position offers a unique career opportunity characterized by enrichment, support, and the distinctive "Hyatt Touch," which differentiates Hyatt from other hospitality employers. If you are looking for a challenging and rewarding career that emphasizes service, attention to detail, and teamwork, the Event Concierge role at Hyatt could be the ideal fit for you.
The Event Concierge plays a pivotal role within the Hyatt team, serving as the essential link between the Event Sales or Event Planning Manager and the on-site meeting contact. This highly visible position is crucial in ensuring smooth communication and flawless execution of events held at the hotel. The Event Concierge is responsible for handling special requests and needs, requiring a detailed understanding of the hotel's meeting facilities, group dynamics, and event specifications. This role demands a person who thrives in a fast-paced environment and possesses a true desire to satisfy the needs of others. Exceptional organizational abilities and refined verbal and written communication skills are key to succeeding in this position. Hyatt values associates who contribute exceptional performance and dedication, and the Event Concierge is no exception. This position offers a unique career opportunity characterized by enrichment, support, and the distinctive "Hyatt Touch," which differentiates Hyatt from other hospitality employers. If you are looking for a challenging and rewarding career that emphasizes service, attention to detail, and teamwork, the Event Concierge role at Hyatt could be the ideal fit for you.
Job Requirements
- A true desire to satisfy the needs of others in a fast paced environment
- Refined verbal and written communication skills
- Previous experience in event coordination or hospitality preferred
- Ability to work flexible hours including weekends and evenings
- High school diploma or equivalent
- Proficiency in Microsoft Office and event management software preferred
Job Qualifications
- Refined verbal and written communication skills
- Strong organizational and multitasking abilities
- Experience in hospitality or event coordination preferred
- Ability to work effectively under pressure
- Detail-oriented with a focus on customer satisfaction
- Team player with excellent interpersonal skills
Job Duties
- Serve as liaison between event sales or event planning manager and on-site meeting contacts
- Handle and address special needs or requests during events
- Maintain detailed knowledge of hotel meeting facilities and event details
- Coordinate with various departments to ensure event success
- Manage group dynamics and facilitate smooth communication
- Provide efficient service in a fast-paced environment
- Assist in the preparation and execution of event logistics
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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