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Event Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $15.00 - $19.25
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Education Assistance

Job Description

Hyatt Regency Columbus is a premier hotel located in the vibrant downtown area of Columbus, Ohio. Situated within walking distance of Nationwide Arena and the trendy Arena District, it offers guests an exceptional modern hotel experience. The hotel features 633 renovated guest rooms and spacious suites, combined with 70,000 square feet of flexible meeting space designed to accommodate events of various sizes and types. Its prime location directly connected to the Greater Columbus Convention Center and its proximity to the Short North Arts District make it an ideal place for both leisure and business travelers seeking comfort and convenience. Hyatt... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or event coordination preferred
  • Ability to handle multiple tasks in a fast-paced environment
  • Strong interpersonal skills and professional demeanor
  • Must demonstrate Hyatt Values: Respect, Integrity, Humility, Empathy, Creativity, and Fun
  • Flexibility to work varied shifts including weekends and holidays
  • Physical ability to stand and walk for extended periods

Job Qualifications

  • Strong verbal and written communication skills
  • Proficiency in general computer knowledge
  • Excellent organizational and detail-oriented abilities
  • Ability to work flexible schedules including early mornings, weekends, and holidays
  • Demonstrated commitment to customer service excellence
  • Ability to stand for long periods and continuously walk
  • Energetic and personable with a team player attitude
  • Familiarity with hospitality or event coordination preferred

Job Duties

  • Serve as liaison between Event Sales and/or Event Planning Manager, Operations, and on-site meeting contacts
  • Handle and address special needs or requests from groups during their hotel stay
  • Maintain strong guest service orientation in all interactions
  • Operate efficiently in a fast-paced environment with constant guest interaction
  • Review group billing and support special projects within the Events Office
  • Manage signage for events to ensure clear, professional presentation
  • Coordinate logistics and communication to facilitate flawless event execution

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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