Event Concierge

Omni Barton Creek Resort & Spa, nestled in the scenic Texas Hill Country just minutes from downtown Austin, is a premier destination for luxury, leisure, and world-class hospitality. This renowned resort exemplifies the Omni Hotels & Resorts brand commitment to excellence by offering championship golf courses, award-winning dining experiences, a rejuvenating spa, and access to stunning natural surroundings. The resort balances elegance with warm, personalized guest service, creating a unique environment where guests can relax, explore, and indulge in the finest amenities.

The culture at Omni Barton Creek Resort & Spa is one built on respect, gratitude, and empowerment. Associates are considered the heart of the resort’s success, and every team member is encouraged to grow professionally through comprehensive training programs, mentorship, and continuous career advancement opportunities offered by one of the hospitality industry's most respected companies. Employees benefit from the vibrant and supportive atmosphere fostering collaboration and a shared passion for delivering exceptional guest experiences.

Omni Hotels & Resorts is currently seeking an Event Concierge for this exquisite resort. The Event Concierge will work closely with clients and group contacts, serving as a vital connection between the Banquet Operations team and Conference Service staff. This role is focused on delivering seamless event coordination and guest service, ensuring that meeting planners and in-house guests receive timely, accurate information and personalized assistance throughout their visit.

Ranked among the Top 5 Resorts in Texas by Travel + Leisure World's Best Awards 2025 and recognized in the Top 5 Resorts in the Southwest by Conde Nast Traveler, Omni Barton Creek sets high standards for hospitality excellence. The Event Concierge will play a key role in maintaining these standards by managing event logistics, providing directional support, facilitating communication among hotel departments, and anticipating guest needs with a friendly and professional demeanor.

This position involves a dynamic range of responsibilities including coordinating deliveries, ensuring event signage accuracy, managing audio-visual and IT equipment functionality, and proactively identifying any property issues related to cleanliness or safety. The successful Event Concierge will be alert, attentive, and knowledgeable, adept at handling confidential group information, responding quickly to requests, and ensuring guest satisfaction by following up on issues to resolution.

Working at Omni Barton Creek Resort & Spa demands flexibility, as the Event Concierge must be available to work varied schedules including nights, weekends, and holidays. This position also requires physical mobility to move, lift, and carry objects up to 40 pounds, and the ability to stand, walk, or sit for extended periods during a shift. The role requires proficiency with a suite of technology tools such as Opera, GoConcierge, Delphi, Meeting Matrix, Synergy, Microsoft Office, Kronos, Birchstreet, as well as standard office equipment including telephones, scanners, and two-way radios.

Joining Omni Barton Creek as an Event Concierge means contributing to a renowned hospitality legacy while developing your own career in an inspiring and supportive environment. If you are driven, personable, and passionate about delivering exceptional guest experiences, this position offers a unique opportunity to be part of a vibrant team dedicated to excellence and innovation in luxury resort hospitality.