EVENT CONCIERGE

Hyatt Regency St. Louis is a premier full-service hotel located in the heart of St. Louis, renowned for offering exceptional hospitality services that cater to both business and leisure travelers. As part of the global Hyatt Hotels Corporation, this establishment upholds the brand’s commitment to excellence, focusing on delivering memorable guest experiences through attentive service, quality accommodations, and state-of-the-art facilities. Hyatt Regency St. Louis boasts a variety of meeting and event spaces that accommodate corporate gatherings, social celebrations, and conferences, making it a sought-after destination for events of all sizes.

The culture at Hyatt Regency St. Louis is deeply rooted in values such as empathy, integrity, respect, inclusion, experimentation, and wellbeing, which reflect in the welcoming environment provided by its associates. The hotel also offers numerous benefits to its employees, including discounted and complimentary room nights, earned wage access and daily pay, a floating holiday upon hire, complimentary meals during shifts, medical, dental and vision insurance for full-time colleagues after just 30 days, a 401K retirement savings plan with company match, educational assistance up to $1,000 per year, and opportunities to work and visit Hyatt Hotels and Resorts worldwide.

The Event Concierge role at Hyatt Regency St. Louis serves as a vital link between the Event Sales and Event Planning Manager and the on-site meeting contacts. This position holds high visibility within the hotel and is essential for managing and addressing special requests or needs that arise during events. The Event Concierge must possess a detailed understanding of the hotel’s meeting facilities, group dynamics, and event specifics to ensure seamless execution.

In this role, the Event Concierge represents the Hyatt brand by establishing a meaningful connection with meeting planners to foster a positive hotel image. They collaborate closely with all hotel departments, guaranteeing that both planner and hotel requests are fulfilled efficiently. Acting as the eyes and ears during all meetings and special events, they communicate diligently with the Events Department to ensure smooth operational flow. Prior to planner arrivals, the Event Concierge meticulously checks event spaces against event orders to verify that all setups are precisely as intended. They are responsible for recognizing potential concerns or opportunities during events and collaborating with planners to find quick, creative solutions that enhance the overall experience.

Working as an Event Concierge demands strong interpersonal skills, exceptional organization, and the ability to adapt swiftly in a dynamic environment. This opportunity is perfect for professionals who thrive in fast-paced settings and are passionate about hospitality and event management. Part-time and full-time schedules may be required, including mornings, evenings, weekends, and holidays, allowing flexibility and the chance to gain comprehensive experience in the hotel and events industry. By joining Hyatt Regency St. Louis in this role, associates contribute significantly to crafting outstanding events that leave lasting impressions on guests and clients alike.