Event Captain

24 Carrots is a full-service, employee-owned experiential caterer and hospitality group committed to creating remarkable experiences for clients while fostering a collaborative, engaged, and empowered workforce. As a company, 24 Carrots prioritizes not only the growth of its business but also the cultivation and growth of its employees, making it a unique and supportive work environment. With a strong emphasis on teamwork and quality service, 24 Carrots delivers exceptional events that leave lasting impressions on guests and clients alike. The employee-owned structure creates a culture of shared success and investment, enhancing motivation and pride among team members.

The Event Captain role at 24 Carrots is a senior on-site leadership position responsible for ensuring the flawless execution of events. This position demands an experienced professional who can effectively lead front-of-house teams through all phases of an event, from setup through breakdown, with a high standard of professionalism and organization. The Event Captain manages the service flow and ensures every detail aligns with the Banquet Event Order (BEO), timelines, and 24 Carrots' rigorous standards. This role serves as the primary on-site point of contact for clients, sales representatives, culinary and beverage teams, and venue or planner contacts, ensuring seamless coordination and communication throughout the event.

Strong leadership abilities are essential for managing dynamic event environments and providing real-time solutions. The Event Captain must be able to maintain composure, make prompt decisions, and coach team members to deliver exemplary service. This role requires excellent communication skills and a professional, solution-oriented approach to guest service, with an emphasis on quality control, cleanliness, and consistency. Physically, the job entails regular lifting of up to 25 pounds and more with assistance, reflecting the busy and hands-on nature of the hospitality industry.

This full-time, non-exempt hourly position offers competitive pay ranging from $28.00 to $35.00 per hour, reflecting the expertise and responsibility associated with the role. 24 Carrots also provides a comprehensive benefits package to support employee well-being and professional growth. Benefits include group health insurance, paid vacation and sick time, holiday pay, and a 401k retirement plan, all in line with their dedication to long-term employee success. The company values flexibility, as the role requires availability for evenings, weekends, holidays, and extended shifts based on event needs, in keeping with the nature of the hospitality industry.

Working at 24 Carrots means joining a passionate, energetic, and dedicated team. The culture encourages growth, creativity, and collaboration, making it an excellent opportunity for hospitality professionals seeking to elevate their career in a supportive and dynamic environment. If you have 3-5 years of experience in hospitality, catering, or events and possess strong leadership, communication, and organizational skills, this position offers a rewarding chance to shine as an Event Captain at a company that truly values its employees and the quality of service they deliver.