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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Benefits
competitive pay
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401k
Employee Meals
Free parking
Family and friends discounts
Employee assistance program
Job Description
The JB Duke Hotel is a distinguished hospitality establishment recognized for its commitment to excellence and outstanding guest experiences. Nested in a vibrant community, the hotel offers a blend of rich tradition and modern luxury, serving both corporate and leisure travelers. Known for its elegant banquet and event facilities, the JB Duke Hotel hosts a wide variety of events ranging from corporate meetings and conferences to weddings and celebrations. The hotel prides itself on its dedicated team that works collaboratively to ensure every guest receives unparalleled service and satisfaction. As a full-service hotel operating 24/7, it offers a dynamic work... Show More
Job Requirements
- Ability to lift up to 50 pounds
- Frequent bending, lifting, and carrying up to 35 pounds
- Standing and walking for extended periods
- Ability to perform work involving ladders, reaching, and bending
- Flexibility to work irregular hours including evenings and weekends
- High school diploma or equivalent
- Minimum 2 years experience in event planning or hospitality services
- Proven track record of managing and leading event staff
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to multitask and manage multiple events
- Strong problem-solving skills
- Proficiency in event management software
- Fluent in English
- Bilingual in Spanish is a plus
- Neat appearance and professional grooming standards
Job Qualifications
- Minimum high school diploma or equivalent
- At least 1 year experience as a banquet server
- Preferred supervisory experience
- Experience in event planning or hospitality services for at least 2 years
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Ability to multitask and manage multiple events simultaneously
- Proficiency in event management software
- Strong organizational and problem-solving skills
- Fluent in English, bilingual in Spanish a plus
Job Duties
- Review banquet event orders and confirm assignments with banquet manager
- Post daily banquet event orders and assign staff to event areas
- Verify room setup and layout before events
- Coordinate with management and culinary team on head counts, dietary needs, and timing
- Hold pre-function meetings to review service standards and VIP guests
- Supervise service staff during events ensuring professional guest service
- Verify and complete guest billing and assign cleanup duties
- Manage cash bar duties including cash retrieval, issuance, reconciliation, and deposit preparation
- Train and mentor new banquet staff
- Comply with all safety, fire, and security procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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