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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $15.15
Work Schedule
Flexible
On-call
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
flexible scheduling
Job Description
The Salvation Army Ray and Joan Kroc Corps Community Center in Phoenix, Arizona, is part of an international evangelical movement within the universal Christian Church. Committed to preaching the gospel of Jesus Christ and meeting human needs without discrimination, the organization operates with a mission grounded in the Bible and motivated by the love of God. The Kroc Center serves as a vital community hub, offering a welcoming environment for a wide range of events, programs, and activities designed to enrich the lives of local residents. As a part of this vibrant community center, employees have the unique opportunity to... Show More
Job Requirements
- High school diploma or equivalent
- ability to maintain a non-judgmental and professional attitude
- strong customer service skills
- ability to work independently and adhere to policies
- flexibility to work varied schedules including weekends, holidays, and on-call
- excellent communication skills
- ability to pass criminal background check
- physical ability to perform duties including standing, walking, lifting up to 75 pounds
- proficiency with computer and telephone operations
- completion of Protecting the Mission training
- able to communicate effectively in English
Job Qualifications
- Strong desire and ability to work with parents and youth
- prior customer service experience preferred
- possess great guest relations skills
- maintain a positive and professional attitude with problem-solving aptitude
- maintain a non-judgmental attitude in working with customers, clients, members and staff
- ability to work independently without direct supervision
- aptitude to adhere to and enforce The Salvation Army policy
- flexibility to work weekends, holidays, and on-call shifts
- excellent verbal and written communication skills
- ability to communicate and coordinate with Kroc Center personnel, community leaders, community organizations and the public
- thrive in a team-oriented environment
- complete all Protecting the Mission training
- ability to read, write and communicate in English
- Spanish language skills a plus
- ability to pass a criminal background check
Job Duties
- Provide excellent internal and external customer service
- create a positive experience for patrons through professional and courteous behavior
- practice vigilant supervision at all times of the event, rental or party
- review all paperwork for event, rental or party information and be sure it is understood prior to each event hosted
- responsible for maintaining the orderliness and cleanliness of the assigned venue including set up, breakdown and cleaning of equipment and activities
- maintain facility on schedule by ensuring that events and activities begin and end on time
- generate legible and accurate accident, incident and event reports as required and forward reports to the supervisor
- comply with Salvation Army Protecting the Mission guidelines
- maintain positive work atmosphere by behaving and communicating in a manner that fosters good relationships with clients, co-workers and managers
- ensure guest safety by immediately rectifying and/or reporting any potentially unsafe conditions
- assist and direct guests within the facility to avoid crowded conditions and maximize service efficiency
- be knowledgeable of the mission and programs at the Kroc Center and able to communicate that information with clients
- other duties as assigned
- ensure all parties are set up and ready prior to guest arrival
- check-in party guests at the Welcome Desk
- set the tone of a party by providing a high level of energy and fun
- assist with the serving of food and beverages to guests for birthday parties
- supervise flow of party rooms
- thoroughly clean and reset the party room after guests have left
- remain visible and available to the needs of guests
- inventory party room supplies and prepare items such as signage and decorations
Job Criteria
Experience
No experience required
Job Location
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