Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $19.00 - $21.00
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Work Schedule

Day Shifts

Job Description

The City of St. Louis Park is a vibrant and inclusive community focused on ensuring that all city programs are fair, objective, and effectively meet the diverse needs of its residents. As a well-established municipal entity, the city prioritizes hiring and retaining a highly competitive and skilled workforce that reflects a broad range of backgrounds and experiences. The organization is deeply committed to serving all community members with expertise, empathy, and respect, fostering an environment where both employees and residents feel valued and supported.

St. Louis Park is dedicated to enhancing the quality of life for its residents through various public services, including parks and recreation, which play a crucial role in promoting community well-being, healthy lifestyles, and social engagement. Within this framework, the City of St. Louis Park offers opportunities for professionals who are passionate about community service and enjoy working in dynamic, people-oriented environments.

The role of Event and Facility Rental Coordinator is an essential position within the St. Louis Park Parks and Recreation Department. This full-time role is designed for a detail-oriented and highly motivated individual responsible for coordinating logistics and assisting with events and facility rentals at various park facilities throughout the city. The successful candidate will primarily work out of Westwood Hills Nature Center and the Recreation Center, supporting both private rentals and public events. Although this position is not eligible for benefits, it offers a meaningful opportunity to engage with community members and contribute to the successful execution of events that enhance community life.

The core responsibility of the position is to provide exemplary customer service by efficiently identifying the needs of clients and guests, offering prompt and accurate responses, and demonstrating patience, respect, and professionalism in every interaction. As the face of the event coordination efforts, the coordinator will act as the primary point of contact during events, ensuring smooth operations and addressing any concerns that arise swiftly and diplomatically.

In addition to direct client and guest interaction, the role requires strong organizational skills to manage reservations, maintain accurate records using the CivicRec software, create and distribute detailed room plans, track invoices and payments, and assist with administrative tasks such as filing. The coordinator will also be responsible for the proper set-up and tear-down of event spaces, including arranging tables, chairs, and other necessary equipment, ensuring each event space meets the specific requirements of the client.

This position also demands an individual with the ability to supervise events on-site, ensuring that all activities co-exist successfully within the facility while adhering to department policies and procedures. Physical stamina is essential, as the job involves manual labor associated with event setup and takedown, as well as maintaining shared equipment storage areas and performing light cleaning and maintenance duties as needed.

The Event and Facility Rental Coordinator role at St. Louis Park offers a unique blend of customer service, event management, and operational responsibilities within a public sector setting. This position is ideal for someone with a background or interest in hospitality, event planning, recreational programming, or facilities coordination, who enjoys working collaboratively within a team dedicated to enriching community experiences.

Job Requirements

  • High school diploma or GED
  • Must be 18 years of age
  • Valid driver’s license
  • Must be able to physically perform all essential duties and responsibilities of the position, including set up and tear down of event spaces such as tables, chairs, and other related items

Job Qualifications

  • High school diploma or GED
  • Facility or banquet coordination, customer service, event planning, hospitality, or recreational programming experience
  • Event management experience
  • Knowledge of/experience with Microsoft Office products and with facility scheduling software

Job Duties

  • Assist with processing facility rental reservations for the parks and recreation department including scheduling and providing tours of rental facilities
  • Provide administrative support with filing, and updating reservations in CivicRec software, creating, and distributing room plans to key staff, and tracking invoices and payments
  • Provide on-site supervision and act as point of contact during public and private events
  • Work directly with client and interact with event guests to ensure smooth event execution
  • Resolve immediate customer concerns, or complaints during events or rentals while enforcing department policies and procedure and recommend solutions within city policies
  • Responsible for ensuring correct set-up of reservation spaces in department facilities including but not limited to the Rec Center, Recreation Outdoor Center, Westwood Hills Nature Center, and parks
  • Ensure that all events and activities within the facility co-exist successfully
  • Open and close the facilities as required based on shift time, ensuring that the facility is secure before leaving
  • Maintain and clean all shared equipment storage spaces
  • Provide general cleaning and small maintenance duties as assigned or apparent
  • Recommend the purchase of equipment and supplies needed for rental groups and events focusing on compostable supplies
  • Provide exceptional customer service in a courteous and helpful manner for staff, event volunteers, and patrons
  • Perform other duties as assigned by Recreation and Facilities Supervisor

Job Criteria

Experience

Entry Level (1-2 years)


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