Event and Party Host/Front End Ambassador

The Michaels Companies, Inc. is the leading destination for arts and crafts in North America, operating over 1,300 stores across 49 states and Canada, as well as an extensive online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels has established itself as a trusted and beloved brand dedicated to inspiring creativity and celebration. The company also owns Artistree, a manufacturer of custom and specialty framing merchandise, further expanding its reach in the creative arts industry. Michaels is known for its commitment to providing customers with a wide selection of products, tools, and inspiration to fuel their artistic passions, from crafting and DIY projects to custom framing and home décor.

At the heart of Michaels’ success is its focus on the wellbeing and engagement of both customers and team members. Michaels prioritizes offering robust benefits for full-time and part-time employees, including health insurance options covering medical, dental, and vision care, paid time off, tuition assistance, and generous employee discounts. The company operates with a strong emphasis on inclusivity and equal opportunity, welcoming individuals of all backgrounds and abilities to contribute to its mission of creativity and innovation. Michaels is dedicated to creating a positive work environment where team members can thrive, grow, and contribute to the company’s goals.

The Event Coordinator role at the Michaels store in Westminster, CO, is designed to provide a dynamic, engaging, and customer-focused experience. This position plays an essential role in planning, coordinating, and facilitating various in-store events, including children’s birthday parties and craft classes. The goal is to create stress-free, fun, and memorable experiences that delight guests of all ages, from young children to seniors. The Event Coordinator is responsible for ensuring every aspect of the event runs smoothly, from initial planning and customer communication to execution and cleanup.

In this role, the successful candidate will demonstrate strong organizational skills and creativity, managing multiple events simultaneously while maintaining high customer satisfaction. They will engage with clients by fostering an environment that encourages creativity and enjoyment, guiding participants through craft projects, face painting, and other fun activities. Additional responsibilities include coordinating event add-ons such as goody bags and balloons according to company standards and handling administrative tasks such as answering emails, making phone calls, and completing necessary paperwork.

The Event Coordinator is also a vital contributor to the overall customer experience in the store. This includes helping customers find products, offering friendly and efficient checkout service, promoting rewards programs and credit card enrollments, and supporting omni-channel services like Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS). The role involves participation in merchandise management such as unloading trucks, stocking shelves, maintaining planograms, and completing store recovery and maintenance duties.

Safety and cleanliness are paramount in this position, with responsibilities to uphold company standards before, during, and after events. The role requires physical stamina, including standing for long periods, moving throughout the store, bending, lifting, and the occasional use of ladders. The work environment includes public retail areas that are climate controlled, stock rooms, and the frame shop, with shifts that may include nights, weekends, and early mornings.

Candidates should possess excellent interpersonal and communication skills, a passion for customer service, and experience working with children and managing children's events. Being energetic, enthusiastic, and able to handle job stress effectively while maintaining a positive attitude is crucial. The role also involves cross-training in custom framing selling and production, adding another layer of expertise to support the store’s operations.

Michaels offers a competitive base pay range of $15.16 to $17.70 per hour for this position, ensuring fair compensation for the valuable contributions of this role. The company’s commitment to inclusion means qualified individuals with disabilities will receive reasonable accommodations to perform essential functions. Overall, the Event Coordinator role at Michaels Westminster represents an excellent opportunity for individuals who are creative, organized, and passionate about delivering exceptional customer experiences through engaging event coordination and retail support.