Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule

Job Description

The Virginia Commonwealth University (VCU) Webb Center serves as a vibrant hub for student life and campus activities, located in Norfolk, Virginia. Managed under the Vice President of Student Enrollment, Engagement & Services, this center provides essential facilities including the Webb Student Center, Broderick Dining Commons, and Priority Club. These venues host a variety of events and functions aimed at enhancing the student experience, promoting campus engagement, and supporting the university's mission to foster a well-rounded educational environment.

The university is currently seeking a dedicated and skilled Event and Operations Specialist to join the team on a full-time basis. This position is classified as non-exempt, reinforcing the importance of operational support during both regular operating hours and scheduled events. The role is integral to ensuring the seamless execution of event logistics and basic facility operations within these key campus venues.

As an Event and Operations Specialist, the successful candidate will play a pivotal role in supporting the existing staff by coordinating event management activities. This includes overseeing the scheduling, set-up, and turnover of event spaces, ensuring each function runs efficiently and meets the high standards expected by the university community. The position demands considerable knowledge of event management practices and procedures, with a focus on providing excellent customer service and facilitating smooth event transitions.

This role requires a professional capable of working effectively under pressure, managing multiple tasks, and meeting established objectives within a fast-paced environment. Strong communication skills are essential, as the specialist will interact regularly with employees, management, and the public. Additionally, the ability to train other employees in event set-up and break-down processes is a key component of the job, fostering teamwork and operational consistency.

Strategic thinking and the capacity for collaborative work across departments and entities are highly valued traits in this position. The Event and Operations Specialist must be adaptable, resourceful, and proactive in problem-solving to address the dynamic needs of a busy university setting. This opportunity offers a chance to contribute to a central part of campus life, supporting student engagement through successful event delivery and operation management.

The role provides a unique blend of operational responsibilities and event coordination within a collegiate atmosphere, making it a fulfilling career path for individuals passionate about student services and facility operations. Compensation details are competitive and commensurate with experience, included within the university's pay scales for non-exempt employees. Virginia Commonwealth University emphasizes a supportive work environment that values diversity, inclusion, and professional growth.

Job Requirements

  • High school diploma or equivalent
  • Considerable knowledge of scheduling and event space set-up
  • Proven ability to operate under pressure and meet objectives
  • Ability to train staff in event-related tasks
  • Strong communication skills with diverse groups
  • Ability to work in a fast-paced environment
  • Willingness to manage multiple priorities simultaneously

Job Qualifications

  • Considerable knowledge of event management practices and procedures
  • Demonstrated ability to work effectively under pressure
  • Proven experience in training employees
  • Strong communication skills
  • Ability to think strategically
  • Experience in collaborative work across departments

Job Duties

  • Assist with event management and coordination
  • Manage facility operations during operating hours
  • Schedule, set up, and turnover event spaces
  • Train employees on event set-up and break-down procedures
  • Communicate effectively with employees, management, and the public
  • Work collaboratively across departments and entities
  • Manage multiple tasks and priorities in a fast-paced environment

Job Criteria

Experience

Mid Level (3-7 years)


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