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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $20.50 - $29.25
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Disability insurance
Life insurance
Paid Time Off
Employee housing discount
paid sabbatical
401(k) with Company Match
Paid parental leave
Employee assistance program
critical illness insurance
accident insurance
Hospital Indemnity insurance
Pet insurance
legal plans
charitable giving program
Job Description
Greystar is a globally recognized leader in the real estate industry, specializing in property management, investment management, development, and construction services. As a fully integrated platform, Greystar manages institutional-quality rental housing with a portfolio valued at over $300 billion across more than 265 global markets, including North America, Europe, South America, and the Asia-Pacific region. Headquartered in Charleston, South Carolina, Greystar is the largest apartment operator in the United States, overseeing more than one million units and beds worldwide. The company emphasizes excellence, innovation, and world-class service in the rental residential real estate sector, building upon its strong foundation since... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or related field preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Ability to work full-time and collaborate with a team
- Basic computer proficiency
- Reliable and detail-oriented
Job Qualifications
- High school diploma or equivalent
- Experience in customer service or community engagement preferred
- Strong communication and interpersonal skills
- Ability to coordinate events and manage multiple tasks
- Proficiency with basic office software and communication tools
- Creativity in program development and community outreach
- Familiarity with local amenities and vendor relationships
Job Duties
- Greet prospects and residents as they enter the office and assist with tours as needed
- Answer phone calls and route them to appropriate team members
- Assist with service request callbacks
- Maintain guest suite schedule and manage loading dock and elevator schedules for move-ins and move-outs
- Manage package deliveries and notify residents within 24 hours
- Ensure amenities are in tour condition and ready for resident use
- Develop and execute innovative events, services, and programs
- Maintain information on local restaurants, shops, and services for residents
- Respond to Lifestyle Email account and promote events, programs, and initiatives
- Create monthly calendar, newsletter, and flyers for activities and events
- Monitor and submit items for Resident Portal postings
- Support sales and marketing program standards and benchmarks
- Provide input on budget related to resident activities and retention
- Manage expenses to budget
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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