Event & Lifestyle Coordinator - Overture Fairview

Frisco, TX, USA|

Job Overview

Benefits

Medical insurance

Dental Insurance

Vision Insurance

Disability insurance

Life insurance

Paid Time Off

onsite housing discount

paid sabbatical

401(k) with Company Match

Paid parental leave

Fertility benefit reimbursement

Employee assistance program

critical illness insurance

accident insurance

Hospital Indemnity insurance

Pet insurance

legal plans

charitable giving program

Job Description

Greystar is a leading, fully integrated global real estate platform providing expertise in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has expanded its operations globally, managing and operating over $300 billion of real estate assets in more than 265 markets across North America, Europe, South America, and the Asia-Pacific region. The company is recognized as the largest operator of apartments in the United States, overseeing more than one million units and beds worldwide. With nearly $79 billion in assets under management, including significant development and regulatory assets, Greystar sets the standard for world-class rental residential real estate services. For more information, visit www.greystar.com.

The Lifestyle Coordinator position at Greystar plays an essential role in supporting the daily operations and strategic goals of residential communities, particularly focusing on resident retention and overall satisfaction. Working closely with the Community Manager and Sales Consultants, the Lifestyle Coordinator assists in facilitating the move-in process, organizing and managing resident events, and supporting sales and marketing initiatives. This position demands a proactive individual capable of engaging with residents and prospects, ensuring seamless communication, and maintaining the appeal and functionality of community amenities.

The role involves greeting visitors, scheduling and coordinating tours, managing package deliveries, and overseeing amenity spaces to ensure they meet resident needs and expectations. Creativity is vital, as the Lifestyle Coordinator is tasked with developing innovative programs, events, and services that enhance community engagement and foster positive resident experiences. Additionally, effective communication skills are required to manage various channels such as phone calls, email accounts, newsletters, and social media to promote community happenings and announcements.

Financial acumen is also crucial, as the coordinator contributes to budget planning related to resident activities and retention programs and is responsible for managing expenditures within the allocated budget. The position offers competitive compensation with potential eligibility for bonuses depending on individual and company performance, and it includes a comprehensive benefits package. Overall, the Lifestyle Coordinator serves as a vital contributor to maintaining high standards of community living and plays a key role in building vibrant, welcoming residential environments.

Job Requirements

High school diploma or equivalent
prior experience in customer service or property management
strong verbal and written communication skills
ability to manage multiple tasks simultaneously
creativity and organizational skills for event planning
proficiency with computer and communication technology
willingness to work collaboratively with a team
ability to handle phone systems and email correspondences professionally

Job Qualifications

High school diploma or equivalent
prior experience in customer service or property management preferred
strong communication and interpersonal skills
ability to multitask and manage time effectively
creativity in event planning and program development
proficiency in using email and marketing communication tools
basic budgeting skills

Job Duties

Greet prospects and residents as they enter the office or leasing area and ensure their comfort while they wait
assist with tours as needed
answer phone calls, route calls to appropriate team members, and assist with completed service request callbacks
maintain guest suite schedule ensuring proper payment and cleanliness
manage and monitor loading dock and elevator schedules for move-ins and move-outs
manage all package deliveries by documenting arrival information and notifying residents within 24 hours
ensure all amenities are in tour condition and prepared for resident use
develop and execute innovative, creative, and dynamic events, services, and programs utilizing amenity spaces
develop outcomes and assessment metrics to determine the success of programs
maintain up-to-date information on local restaurants, shops, and services and build relationships with concierge vendors and local businesses
respond to lifestyle email accounts and create marketing awareness for events and initiatives
produce monthly calendar, newsletters, and flyers for community activities and events
participate in ensuring sales and marketing program standards and benchmarks are met
provide input into budget development for activities and resident retention and manage expenses to budget