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Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Paid Time Off
401(k)
Employee assistance program
Job Description
Greystar is a globally recognized, fully integrated real estate platform specializing in property management, investment management, development, and construction services focused on institutional-quality rental housing. Founded in 1993 by Bob Faith and headquartered in Charleston, South Carolina, Greystar has grown to become the largest operator of apartments in the United States, managing and operating over $300 billion of real estate assets across more than 250 markets worldwide. With operations spanning North America, Europe, South America, and the Asia-Pacific, Greystar manages over 1,000,000 units globally and holds nearly $79 billion in assets under management, including substantial development and regulatory assets.
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Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or property management preferred
- Excellent verbal and written communication skills
- Ability to handle multiple tasks efficiently
- Proficient with computer software and email communication
- Ability to work flexible hours including weekends and holidays
- Strong interpersonal skills and a positive attitude
Job Qualifications
- High school diploma or equivalent
- Experience in property management or customer service preferred
- Strong communication and interpersonal skills
- Ability to coordinate events and programs effectively
- Proficiency in basic computer applications
- Ability to work collaboratively within a team
- Strong organizational and multitasking skills
Job Duties
- Greet prospects and residents as they enter the office or leasing area and ensure their comfort
- Assist with tours as needed
- Answer phone calls, route calls to appropriate team members, and assist with service request callbacks
- Maintain guest suite schedule and ensure proper payment and cleanliness
- Manage package deliveries by documenting arrival and notifying residents within 24 hours
- Ensure amenities are in tour condition and prepared for resident use
- Utilize amenity space to develop and execute innovative events, services, and programs
- Maintain detailed information on local businesses and provide residents with recommendations
- Monitor and respond to lifestyle email account and coordinate marketing efforts
- Create and produce monthly calendar, newsletter, and event flyers
- Participate in ensuring sales and marketing program standards are met
- Provide input on budget development for resident activities and manage expenses to budget
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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