Event & Lifestyle Coordinator (Lease-Up) - Aspendale Scottsdale

Mesa, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Benefits

Competitive medical

Dental

Vision

Disability insurance

Life insurance

Paid Time Off

onsite housing discount

401(k) with Company Match

Paid parental leave

Employee assistance program

Sabbatical leave

charitable giving program

Job Description

Greystar is a leading, fully integrated global real estate platform specializing in property management, investment management, development, and construction services within the institutional-quality rental housing sector. Established in 1993 by Bob Faith, Greystar has grown to become the largest operator of apartments in the United States and manages over one million units globally. Headquartered in Charleston, South Carolina, the company manages and operates more than $300 billion of real estate across over 265 markets worldwide, with strong presences in North America, Europe, South America, and the Asia-Pacific regions. With nearly $79 billion of assets under management, including billions dedicated to development and regulatory assets, Greystar is dedicated to providing world-class service in the rental residential real estate business.

The Lifestyle Coordinator plays a vital role in Greystar's community management operations, focusing on enhancing resident retention and contributing to the overall vibrancy of the community. This role operates closely with the Community Manager and Sales Consultants, assisting with various aspects of the move-in process, crafting and coordinating engaging programs and resident events, and supporting sales and marketing initiatives. As a Lifestyle Coordinator, you will be the first point of contact for residents and prospects, creating a welcoming environment and ensuring the smooth flow of daily activities within the community.

The Lifestyle Coordinator's responsibilities include greeting prospective residents and visitors, assisting with leasing tours, managing phone communications, and overseeing logistical aspects such as the guest suite schedule and package deliveries. This role also involves utilizing community amenities innovatively to design dynamic events and services that attract and delight residents, fostering a strong sense of community. The Lifestyle Coordinator maintains up-to-date knowledge of local amenities such as restaurants, shops, and local businesses, providing residents with recommendations and building positive relationships with concierge vendors.

Additionally, the Lifestyle Coordinator monitors and responds to communication through the Lifestyle E-mail Account, creating marketing awareness for events, programs, and initiatives. They are also involved in generating monthly calendars, newsletters, and flyers to keep residents informed. The role requires active participation in maintaining Greystar’s sales and marketing program standards and benchmarks to support community growth and success.

To support effective community engagement, the Lifestyle Coordinator contributes to budget development related to planned activities and resident retention efforts, managing expenses to stay within budget limits. This position offers opportunities for personal and professional growth within a supportive and dynamic environment. Compensation includes base salary with potential eligibility for bonus programs based on individual and company performance. Greystar provides an excellent benefits package to support the well-being and development of its employees.

Job Requirements

High school diploma or equivalent
Prior experience in property management or customer service preferred
Ability to greet and engage prospects and residents warmly
Proficient in phone communication and follow-up
Skilled in event coordination and program development
Ability to maintain schedules and logistical details accurately
Competent in maintaining clear and timely communication
Capable of creating marketing materials such as newsletters and flyers
Ability to manage budgets and track expenses
Strong organizational skills and attention to detail
Able to build relationships with local vendors and residents
Willingness to work flexible hours as needed

Job Qualifications

High school diploma or equivalent
Strong communication and interpersonal skills
Experience in customer service or community engagement preferred
Ability to coordinate events and programs
Proficiency in basic computer applications
Ability to manage multiple tasks effectively
Knowledge of local community and businesses
Marketing and sales support skills
Budget management experience is a plus
Ability to work collaboratively in a team environment

Job Duties

Greets prospects and residents as they enter the office/leasing area and ensures comfort while they wait for team members
Assists with tours as needed
Answers phone calls and routes them to appropriate team members
Assists with service request callbacks as necessary
Maintains guest suite schedule ensuring payment and cleanliness
Manages loading dock and elevator schedules for move-ins and move-outs
Documents package deliveries and notifies residents within 24 hours
Ensures amenities are in tour condition and prepared for resident use
Develops and executes innovative events, services, and programs using amenity spaces
Develops outcomes and assessment metrics to evaluate program success
Maintains updated information on local businesses and events to share with residents
Maintains positive relationships with concierge vendors and local businesses
Monitors and responds to Lifestyle e-mail account and coordinates timely responses
Creates and produces monthly calendars, newsletters, and flyers for community activities
Participates in ensuring sales and marketing program standards are met
Provides input and manages budgets related to planned activities and resident retention