Event & Catering Sales Coordinator

Black Family Hospitality is a renowned hospitality company that operates multiple food and beverage concepts, including the popular Terry Black's Barbecue. Known for its dedication to exceptional quality and hospitality, Black Family Hospitality emphasizes creating memorable dining and event experiences for its guests. The company prides itself on its strong brand reputation, innovative culinary offerings, and commitment to excellent customer service. With a growing portfolio of brands and locations, Black Family Hospitality seeks to expand its event and catering services to better meet the needs of corporate clients, event planners, and families alike.

The Event & Catering Sales Coordinator role at Black Family Hospitality is a vital position within the company’s catering and event operations team. This full-time role requires a motivated, detail-oriented individual who is passionate about hospitality and capable of managing multiple tasks in a dynamic, fast-paced environment. The coordinator will play a pivotal role in supporting and advancing the catering business by managing client communications, coordinating event logistics, and contributing to key sales initiatives. This position requires excellent communication skills, a proactive approach to problem-solving, and the ability to maintain a high standard of professionalism while delivering exceptional guest experiences.

Responsible for handling communications via phone, email, and online platforms, the Event & Catering Sales Coordinator builds strong relationships with corporate clients, event planners, venues, hotels, and repeat customers. The coordinator guides guests through the entire booking process, from initial inquiry to execution, ensuring all event details are managed efficiently and accurately. Identifying opportunities for upselling and revenue growth is a critical part of this role, including offerings like staffing, rentals, bar packages, and menu enhancements.

Coordination of event logistics is another major component of this position, involving preparation of proposals, contracts, banquet event orders (BEOs), and invoices. The coordinator manages event timelines, staffing, rentals, delivery logistics, and guest counts, ensuring seamless execution across multiple locations and hospitality concepts. Communication with operations teams, culinary staff, and management is essential to ensure that orders are organized and executed according to plan. The role may also require on-site support during large-scale events to guarantee a smooth guest experience.

From an administrative perspective, the coordinator maintains detailed client records and documentation, processes deposits and payments, assists with menu updates and promotional initiatives, and supports reporting and sales tracking functions. They also serve as a key resource for client inquiries regarding menus, pricing, policies, and event logistics, always representing the Black Family Hospitality brand with professionalism and hospitality culture.

This role is ideal for someone who thrives in hospitality environments, who is naturally organized, customer-focused, and eager to contribute to the success of Black Family Hospitality’s catering and events. Compensation details are typically competitive within the industry, reflecting the importance of this role in maintaining high service standards and supporting business growth across multiple markets and brands.