
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $23.75
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
flexible schedule
Job Description
Legends Global is a renowned company specializing in event management and facility operations, dedicated to delivering exceptional service and memorable experiences at its venues. The company prides itself on maintaining high standards of professionalism, safety, and customer satisfaction, creating an environment where both guests and employees feel valued and respected. As a leader in the event services industry, Legends Global manages a variety of events including concerts, performances, and special gatherings, ensuring smooth operations from ticket sales to event execution.
The Event Services Front Office Coordinator role at Legends Global is a dynamic and multifaceted position designed to support the day-to-day activities within the facility's front office. This role is ideal for candidates who thrive in fast-paced, customer-focused environments and possess strong organizational and communication skills. The coordinator will be responsible for general administrative duties, maintaining office supplies and event files, and assisting with ticket sales and event support. The position requires flexibility as the coordinator must be able to work nights, weekends, and holidays according to the event schedule. Attention to detail and consistency in service are critical, as well as the ability to work independently and handle various tasks under pressure.
In this role, the coordinator will serve as the first point of contact for event attendees and walk-in guests, answering telephone calls promptly and addressing any questions or concerns with a courteous and helpful demeanor. They will assist the Sales and Event Services teams by managing paperwork and supporting setup and teardown activities surrounding events. Physical demands of the job include the ability to lift heavy objects and work extended periods standing or walking, often in both indoor and outdoor settings. The role requires compliance with all facility policies, safety regulations, and dress code standards, including the wearing of non-slip closed-toe shoes.
Working within Legends Global provides an opportunity to be part of an energetic team that values professionalism, teamwork, and customer service excellence. The company supports career growth and development, fostering a work environment where employees can enhance their skills and contribute meaningfully to the company's success. This is a full-time position offering competitive compensation and benefits, suitable for individuals seeking a rewarding career in event management and facility operations.
The Event Services Front Office Coordinator role at Legends Global is a dynamic and multifaceted position designed to support the day-to-day activities within the facility's front office. This role is ideal for candidates who thrive in fast-paced, customer-focused environments and possess strong organizational and communication skills. The coordinator will be responsible for general administrative duties, maintaining office supplies and event files, and assisting with ticket sales and event support. The position requires flexibility as the coordinator must be able to work nights, weekends, and holidays according to the event schedule. Attention to detail and consistency in service are critical, as well as the ability to work independently and handle various tasks under pressure.
In this role, the coordinator will serve as the first point of contact for event attendees and walk-in guests, answering telephone calls promptly and addressing any questions or concerns with a courteous and helpful demeanor. They will assist the Sales and Event Services teams by managing paperwork and supporting setup and teardown activities surrounding events. Physical demands of the job include the ability to lift heavy objects and work extended periods standing or walking, often in both indoor and outdoor settings. The role requires compliance with all facility policies, safety regulations, and dress code standards, including the wearing of non-slip closed-toe shoes.
Working within Legends Global provides an opportunity to be part of an energetic team that values professionalism, teamwork, and customer service excellence. The company supports career growth and development, fostering a work environment where employees can enhance their skills and contribute meaningfully to the company's success. This is a full-time position offering competitive compensation and benefits, suitable for individuals seeking a rewarding career in event management and facility operations.
Job Requirements
- High school diploma or GED
- 1-2 years related experience and/or training or equivalent combination of education and experience
- Working knowledge of the principles of facility management, services and equipment for a similar facility
- PC proficiency including Word, Excel, PowerPoint, and other standard office equipment
- Basic understanding or willingness to learn booking software systems
- Willingness to obtain certifications if required
Job Qualifications
- Flexible availability to work certain shifts including nights, weekends and holidays
- Must have sense of urgency and be able to respond quickly, resourcefully and problem solve
- Able to listen and follow instructions
- Follow oral and written instructions and communicate effectively with others in both oral and written form
- Able to lift and move heavy objects
- Work effectively under pressure and/or stringent schedule and produce accurate results in a fast-paced environment
- Able to work independently, exercising judgment and initiative
- Common sense
Job Duties
- General administrative duties
- Maintain and monitor the front office
- Answer telephone calls promptly and assist event attendees or walk ins with questions and concerns
- Assist with ticket sales for concerts and performances held at the facility
- Assist Sales and Event Services team with paperwork as needed
- Maintain event files, mail, binders, and office supply inventory
- Assist with cleaning, maintaining, setup/teardown pre/post events and be hands on during events
- Attention to detail and consistency of service
- Understand and complete tasks
- Report evidence of facility/maintenance repairs, damage or vandalism
- Follow all policies/procedures, risk management, safety precautions, rules, regulations and emergency procedures established at the facility
- Must adhere to company dress code which includes non-slip closed toe shoes
- Maintain safe, secure, and sanitary working conditions
- Be personable, courteous and helpful to all guests/attendees
- Maintain an effective working relationship with employees and others encountered through the course of employment
- Report to work when scheduled, on time, in proper and clean uniform, including name tag
- Personal appearance and grooming must conform to CHECC dress code
- Maintain good attendance and promptness
- All other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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