Evening Shift Housekeeping Aide

Job Overview

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Employment Type

Full-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Employee assistance program

Job Description

The Ritz-Carlton is a renowned luxury hospitality company known worldwide for its exceptional service and commitment to creating memorable guest experiences. As a distinguished brand within Marriott International, The Ritz-Carlton operates more than 100 award-winning properties globally, delivering the highest standards of elegance, comfort, and sophistication. The company takes pride in its rich culture that embraces diversity, inclusivity, and the unique talents of its associates, who are empowered to offer creative and compassionate service to guests. Employees at The Ritz-Carlton are not only part of a prestigious hotel chain but also part of a team that is dedicated to upholding the Gold Standards of service excellence. These standards include core values such as the Employee Promise, Credo, and Service Values, which emphasize respect, teamwork, and genuine care for guests and colleagues alike.

This full-time non-management position as a Housekeeper at The Ritz-Carlton property in Tampa, Florida, offers applicants the opportunity to work evening shifts. This role is vital in ensuring the cleanliness, safety, and overall comfort of guest rooms and public areas. The Housekeeper responds promptly to guest requests and collaborates with other hotel departments to maintain a seamless and pleasant guest experience. Duties include identifying and reporting maintenance issues, delivering guest requests, and properly maintaining cleaning equipment. Attention to detail, physical stamina, and a professional demeanor are essential to succeed in this role.

Housekeepers at The Ritz-Carlton are responsible for adhering to company policies and safety procedures, including the proper handling of cleaning supplies and reporting safety hazards or accidents. They maintain a clean and professional appearance while respecting the confidentiality of proprietary information. The position demands physical abilities such as lifting and moving objects, pushing loaded carts, and navigating various physical spaces within the hotel. The Housekeeper plays a critical role in welcoming guests, anticipating their needs, and ensuring high-quality service delivery that aligns with The Ritz-Carlton's Gold Standards.

Working at The Ritz-Carlton in Tampa provides a dynamic environment where employees are encouraged to grow professionally within a global hospitality leader. The company values equal opportunity and inclusiveness, fostering a culture where all associates can thrive and contribute meaningfully. This role is an excellent opportunity for individuals passionate about luxury hospitality who aspire to be part of a world-class service team committed to excellence and guest satisfaction.

Job Requirements

  • High school diploma or equivalent preferred
  • Ability to respond promptly to guest requests
  • Capability to identify and report maintenance problems
  • Willingness to follow safety and security procedures
  • Physical ability to lift and move objects up to 55 pounds unassisted
  • Ability to push and pull loaded housekeeping carts
  • Ability to stand, kneel, and walk for extended periods
  • Ability to work full-time evening shifts

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous housekeeping or cleaning experience preferred
  • Ability to communicate clearly and professionally
  • Capability to perform physical tasks including lifting and moving heavy objects
  • Knowledge of cleaning and safety procedures
  • Ability to work independently and as part of a team
  • Customer service skills

Job Duties

  • Respond promptly to guest and departmental requests
  • Identify and report maintenance issues in guest rooms and public areas
  • Post caution signs as needed
  • Contact other departments for urgent repairs
  • Deliver guest requests and set up furniture in guest rooms
  • Remove hallways items and transport to service areas including debris and soiled linens
  • Clean, maintain, and store cleaning equipment

Job Criteria

Experience

No experience required


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