Evening Laundry Attendant

Corpus Christi, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Hourly

Range $11.00 - $13.00

Work Schedule

Day Shifts

Weekend Shifts

Night Shifts

Benefits

hotel discounts

weekly pay

Paid Time Off

Retirement Options

Referral bonuses

career advancement

Health Insurance

Dental Insurance

Vision Insurance

Job Description

Hilton Garden Inn Corpus Christi is part of a well-recognized hospitality establishment committed to offering guests a high standard of cleanliness, friendliness, and quality service. As a part of the hospitality industry, this hotel embraces the values of guest satisfaction, exceptional cleanliness, product consistency, and excellent teamwork to ensure a memorable and welcoming experience for all visitors. The hotel upholds strict standards in maintaining spotless and well-organized environments for guests, allowing them to enjoy a comfortable and safe stay. It forms part of MCR, the 3rd-largest hotel owner-operator in the United States, boasting a $5.0 billion portfolio with 148 premium-branded hotels across 37 states and 106 cities. MCR is known for its innovation in the travel industry and excellence in hotel management, reflected in multiple awards such as the Marriott Partnership Circle Award and the Hilton Legacy Award for Top Performer.

The laundry attendant role at Hilton Garden Inn Corpus Christi is fundamental in maintaining the hotel's standards of cleanliness and guest satisfaction. This position involves performing all stages of linen processing, including collecting, transporting, sorting, weighing, loading, and unloading washers and dryers, as well as folding and delivering linens. The attendant will be expected to operate laundry equipment efficiently and maintain cleanliness in the laundry facility by sweeping, mopping, and organizing linen storage areas. Attention to detail is crucial to uphold the hotel’s high standards, especially in handling chemicals and equipment maintenance as per guidelines. The role requires a cooperative attitude, the ability to work under pressure, and a genuine desire to contribute positively to a team environment.

The position requires an individual with a can-do attitude and is suitable for candidates 18 years or older, willing to work varied schedules including evenings, nights, weekends, and holidays. Successful laundry attendants will exhibit excellent communication skills, conflict resolution capabilities, and guest service orientation. The company values punctuality, adherence to schedules, and the readiness to assist beyond traditional responsibilities in support of hotel operations, promoting teamwork and operational excellence. This role offers opportunities for career advancement within a large and respected hospitality network and includes benefits such as hotel discounts, paid time off, retirement options, and health insurance after meeting eligibility requirements.

Job Requirements

experience in a hospitality service consumer-facing franchise or related field preferred
must have a positive attitude and willingness to learn
must be able to understand and follow established guidelines and procedures
must work well in stressful high-pressure situations
must be effective at listening to understanding clarifying and resolving concerns and issues raised by co-workers and guests
must be able to convey information and ideas clearly
must have a desire to serve all guests
must be 18 years of age or older
must be willing to work a varied schedule that may include evenings nights weekends and holidays based upon the demands of the hotel
arrive and clock in on time for every shift worked and clock out at the scheduled shift ending time unless otherwise directed by your immediate supervisor
clock in and out for breaks at the designated time on your schedule
provide sufficient notice as directed by your supervisor when calling out for a scheduled shift
able to perform the essential functions of the position involving standing walking repetitive motions and lifting laundry supplies linens and other items

Job Qualifications

experience in hospitality service consumer-facing franchise or related field preferred
positive attitude and willingness to learn
ability to follow established guidelines and procedures
effective listening understanding clarifying and resolving concerns and issues raised by co-workers and guests
clear communication skills
desire to serve all guests
18 years of age or older
willing to work varied schedules including evenings nights weekends and holidays
punctuality and clocking in and out on time
ability to perform repetitive motions and lift laundry supplies linens and other items
able to maintain clean and professional appearance per company policy

Job Duties

greet guests happily upon arrival and throughout their stay with a smile
use the guests' names whenever possible ensuring they feel properly welcomed
work together to contribute to great guest satisfaction scores
handle challenging guest situations with hospitality and a sense of urgency
maintain strong knowledge of all hotel facility features and amenities
support all groups and events at the hotel
answer all incoming calls with friendly service using the approved greeting
perform all stages of linen processing including collecting transporting sorting weighing loading and unloading of washers dryers and laundry chutes folding storing and delivering linens
wash and dry all dirty linens towels rags as directed by management
remove and sort dirty linens and towels from laundry carts
fold linens towels and stock linen carts as required
operate washing machines and dryers cleaning dryer filters and maintaining equipment as trained
sweep and mop laundry floors storing all linens off the floor and keeping laundry carts clean and free of debris
stock all linen closets throughout the hotel
replace and replenish cleaning chemicals