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Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Career Development
Job Description
The Dallas Athletic Club (DAC) is a premier private club located in Dallas, Texas, renowned for offering its members exceptional recreational, social, and hospitality experiences. With a dedication to excellence in service and a rich tradition of hospitality, DAC is committed to providing an environment where members and their guests feel valued and welcomed. This esteemed establishment combines state-of-the-art athletic facilities with luxurious accommodations and a wide variety of social events and amenities. The club prides itself on maintaining high standards that promote a vibrant community atmosphere and an unforgettable member experience. DAC is a prestigious institution within the Dallas... Show More
Job Requirements
- high school diploma, ged equivalent or higher
- technically proficient with computers and applications
- strong interpersonal and communication skills
- ability to multitask and manage stressful situations
- ability to stand for extended periods
- ability to occasionally bend, stoop, lift and pull
Job Qualifications
- high school diploma or ged equivalent
- technically proficient with computers and applications
- high level of interpersonal and communicative talent
- able to multitask and manage stressful situations
Job Duties
- accurately receive and make member and guest hotel room reservations
- accurately receive and make member suite reservations
- receive, maintain and return member and guest lost and found items
- ensure that all member and guest special requests are completed
- open front desk for the day, including creating the daily housekeeping report
- make all hotel room and suite keys for arriving members and guests
- check in all arriving members and guests
- make guest cards for guests of members and or reciprocal club members
- maintain an accurate status of all rooms
- communicate clearly and effectively with housekeeping as to the status of rooms, guest arrival times and guest departure times
- accurately maintain a cash bank
- know and understand all private suite policies and procedures
- complete petty cash transactions
- limited retail sales
- receive and execute member ticket requests
- follows all credit, cash and checking procedures
- know room locations, types of rooms, and room rates
- know and understand hours of operation in athletics and food outlets
- process mail and packages
- answer inbound calls using proper telephone etiquette
- communicate maintenance issues to engineering department
- knowledge of daily activities and meetings taking place within the club
- send introductory letters for members travelling to reciprocal clubs
- receive introductory letters for members of reciprocal clubs travelling to the DAC
- know and understand all emergency procedures and the role of the front desk in these situations
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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